Category Archives: Development

Inogic can help you with Dynamics CRM Development, Implementation, Migration & More

It has been 11 years since we first started Inogic back in 2006. Back then, Microsoft just upgraded the Microsoft CRM 1.0 and rebranded it to Microsoft Dynamics CRM 3.0. Since then, the application has evolved significantly, and we have been evolving with it and have adopted new technologies along the way to keep up… Read More »

Modify OOB ribbon button for Specific Activity Type Entity

Introduction: We recently had a business requirement where we wanted to hide the ‘Mark Complete’ OOB button from the home page of Activity entity. However, we wanted to hide this button for Service Activity entity and not for other activity types like Task, Appointment, Email, etc. ‘Mark Complete’ is a button on the Home Page… Read More »

Found an integer attribute with unrecognized format: new_customeridtype – Solved

Introduction: Microsoft introduced the customer type field in Dynamics CRM 2016. To know more about it, you can refer this blog to explore it more. In this blog, we will focus on one of the error, which is caused while retrieving entity metadata for customer field. Problem: In one of our examples, our requirement was… Read More »

Programmatically Publish Customizations in Dynamics CRM

Introduction: In Dynamics CRM, to make the entity customization changes visible it is important to “Publish” the customization. The customization could be changes to the entity metadata or form design or adding buttons to the ribbon bar. You can also import solutions that update the customizations and publish them. Scenario: In one of the processes… Read More »

Retrieve Absolute and Site Collection URL Request in Dynamics CRM

In Microsoft Dynamics CRM, many emails and notes along with attachment gets created on daily basis, which results into increase in the CRM database storage which is expensive. So usually, people go with the integration of Dynamics CRM with SharePoint which reduces the CRM database storage. We receive many such requests where client wants to… Read More »

Execute the Global Action Using Web API in Dynamics CRM

Introduction: We have already discussed how to perform entity specific custom action using Web API in one of our earlier blog. But when we want an action to be performed on multiple entities, we need to create a global action. Create global action:- Go to Settings → Processes → Click New then select category as “Action” and entity… Read More »

Scenario where Impersonation in custom workflow can be used for Dynamics CRM

Requirement:  Recently we had a request where client wanted to have an automated process of assigning the case to a team member. To explain further, whenever any case is created in Dynamics CRM and when it is assigned to a team, that case should automatically get assigned to the first team member of that team. Once the… Read More »

Execute Web API request using Angular JS in Dynamics CRM

Introduction In our earlier blogs of  Web API introduced in Dynamics CRM 2016, we have explained different requests and functions of Web API to querying and performing operations in Dynamics CRM. This blog will show you how to execute Web API request using Angular JS. This article would be helpful for those who have knowledge of… Read More »

Steps to Enable Script Debugging for Dynamics CRM Outlook Client in Visual Studio

We can debug the Script used in Outlook using Visual Studio. For this, we just need to change some settings in the “Advance setting” section of Internet Explorer. In this blog, we will show how to enable Script Debugging using the Visual studio. For this, we have developed the sample code. So, here we have added… Read More »

Programmatically Activate and Deactivate SLA Records in Dynamics CRM

Introduction: Service Level Agreements (SLAs) in Microsoft Dynamics CRM help you define the level of support or service that the company agrees to offer to its client. The details items that are included to define key performance indicators (KPIs) or metrics to achieve the service level that is expected to be. With the release of… Read More »