AI Builder in Microsoft Power Automate makes tasks easier for everyone. It lets you use prebuilt AI models to understand forms, recognize things in pictures, sort out text, make guesses, and understand people’s feelings from what they write. It’s like having a smart assistant that does tough jobs for you. So, even if you’re not… Read More: Utilize the Power of Prebuilt Business Card Reader Model in… »
Businesses using Dynamics 365 CRM for managing their sales processes amass a lot of customer information in CRM. However, raw data is only as valuable as our ability to understand it. This is also true in the case of understanding the intricate web of relationships between records in Dynamics 365 CRM. With accounts, contacts, opportunities,… Read More: A Guide for Mind Map visualization of Dynamics 365 CRM… »
Recently, we were working on a customer’s requirement where they used a custom entity to store the feedback regarding their products using an integration. The customer used a canvas app to view all the feedback on their mobile apps. They also wanted to get the summaries of the comments that were posted. While working on… Read More: Using ‘ready-to-use’ AI functions in the Canvas App »
Accurate data is the lifeblood of any successful CRM system and sales process. But let’s face it, duplicate records are a persistent problem. They create confusion, clutter your database, and ultimately sabotage your sales and marketing efforts. And not all duplicates are created equal. Sometimes, you encounter partially similar records. These might have variations in… Read More: Eliminate Dynamics 365 CRM Duplicates with Master Record Selection and… »
As we know, Google’s re-CAPTCHA service incorporates various mechanisms, including advanced risk analysis and adaptive challenges, to differentiate between legitimate users and potential bots or malicious actors. By analysing user behaviour and various risk factors, captcha aims to provide a seamless experience for genuine users while effectively blocking automated bots and other abusive activities on… Read More: A Guide to Integrating Google re-Captcha in Power Pages »
Are you using SMS for Support? Updates? Promotion? We all know SMS messaging is one of the best communication sources when it comes to open rates. A whopping 98% of SMS are opened, and 90% are read within just 3 mins! But let’s face it, plain text SMS can be mellow and easily ignored. Imagine… Read More: Art of Emojis & Images in SMS Marketing – with… »
Adaptive Cards are like little info boxes you can add to bots in Microsoft Copilot Studio. These cards can also be shared with other apps and services. You make them using a special code called JSON. With Adaptive Cards, you can put in text, pictures, and buttons to make your bot conversations more interesting. They… Read More: Maximizing User Engagement with Adaptive Cards in Microsoft Copilot Studio »
You’re in the midst of a busy day, juggling multiple tasks in Dynamics 365 CRM. A new lead comes but it gets buried in all the emails. Or you missed out on a key status change on a big opportunity. Ugh!! Yeah, we’ve all been there. You want your CRM to notify you of such… Read More: Webinar: Take Control of Alerts & Notifications in Your Dynamics… »
Introduction: Microsoft has introduced a noteworthy addition to the Wave 2 release, enhancing the attachment experience within emails. This feature empowers agents, allowing them to work with attachments more efficiently, ultimately saving time and boosting overall productivity. This guide in general provides an outline of how this enhanced attachment experience can overall benefit while working… Read More: Enhanced way of Handling Attachments of Emails in Microsoft Power… »
AI Builder is a tool offered by Microsoft as part of the Power Platform. It’s licensed based on the capacity you need for your organization. This capacity is managed by an administrator who allocates it to different environments within the Power Platform. Different features of AI Builder consume credits at different rates. Credits are like… Read More: View and Manage your AI Builder Consumption Report »