Utilize Copilot for Extracting Answers from SharePoint Sales Documents

As I am part of a technical startup’s sales team, getting quick information is crucial for client meetings. Recently, during a presentation, a potential client asked, “Can you provide details about the new features in your latest laptop model, the Tech Book?”. Previously, getting this information involved navigating through a large number of files stored… Read More: Utilize Copilot for Extracting Answers from SharePoint Sales Documents »

Automating Customer Enquiry Handling with Dynamics 365 and Power Platform Connectors in Copilot Studio

In today’s digital age, providing a seamless and efficient way for customers to submit enquiries or complaints via a company’s website is essential for maintaining customer satisfaction. Integrating this process with Dynamics 365 using Power Platform connectors in Copilot Studio can automate the creation of records, ensuring no customer query is overlooked. This blog post… Read More: Automating Customer Enquiry Handling with Dynamics 365 and Power Platform… »

Optimize Healthcare CRM Efficiency and Enhance Patient Care with Click2Clone

Healthcare organizations are increasingly turning to Microsoft Dynamics 365 CRM to enhance their operational efficiency and patient care capabilities. CRM offers a robust platform for managing patient information, streamlining administrative processes, and facilitating better communication across departments. However, one of the greatest hindrances to the healthcare industry’s productivity when managing their processes with CRM is… Read More: Optimize Healthcare CRM Efficiency and Enhance Patient Care with Click2Clone »

Convert speech to text using Azure Speech service in Power Automate Flow

Azure provides Speech Services that let developers add advanced speech features to achieve complex functionality, including Speech-to-Text. With Azure Speech Services, we can convert speech to text.  In this blog post, let us check how the conversion from speech to text using Azure Speech Service in a Power Automate flow is done. The following steps… Read More: Convert speech to text using Azure Speech service in Power… »

Custom Document Validation using AI Builder within Power Pages

Power Pages is a component of Microsoft’s Power Platform, designed to enable users to build, manage, and host modern, secure, and responsive business websites with minimal coding. It integrates seamlessly with other Power Platform tools like Power Automate, Power Apps, and Microsoft Dataverse, providing a comprehensive suite for developing and deploying business solutions. Let’s consider… Read More: Custom Document Validation using AI Builder within Power Pages »

European Power Platform Conference (EPPC) 2024 Highlights: Announcements, Updates and Brussels!

This time, let’s do things differently! We are thrilled to announce that we are back at one of the biggest yearly Power Platform events for the amazing Power Platform Community as a Gold Sponsor! Usually, we share what was announced during events, but this time, let’s go easy and take it one step at a… Read More: European Power Platform Conference (EPPC) 2024 Highlights: Announcements, Updates and… »

Create Brand Profiles in Customer Insights – Journeys to Create Cohesive Brand Experiences

In this blog, we will learn about one of the new features introduced by Microsoft in Dynamics 365 in 2024 Release Wave 1, i.e., the creation of Brand Profiles. Each company has a specific Colour code, Logos, Style, Fonts, etc. which will be very specific to that company. Maintaining these guidelines every time in an… Read More: Create Brand Profiles in Customer Insights – Journeys to Create… »

New in Spring 2024: Map Routing and Visualization for Power Pages Portals

“Morning Jo, what is the Tea this morning?”, Josh asked as he rushed into the office. “Well, Maplytics is now available in Power Pages Portals”, Jo exclaimed. “It lets you add maps and routing directly to your portals!”, he added. Yes, Mapheads! Maplytics can now integrate with Power Pages. Let us have a look at… Read More: New in Spring 2024: Map Routing and Visualization for Power… »

Exploring Access Management using Power Automate Flows in Dynamics 365

In Dynamics, managing access to sensitive data is handled through security measures such as role-based permissions. Security roles and access management play a significant role in ensuring that the right individuals have access to the appropriate information. To grant access to particular records, users with Share permissions typically navigate to the respective record and click… Read More: Exploring Access Management using Power Automate Flows in Dynamics 365 »

Webinar: Master CRM with Mind Maps and Kanban Boards: Smart Visualization Techniques for Dynamics 365!

Understanding complex Dynamics 365 CRM data can feel like navigating through a tangled web. With intricate relationships between records and a multitude of customer data, it’s easy to get lost in the details. To make it easier, we need ways to simplify it. We need clear visuals that show what’s important and how each record… Read More: Webinar: Master CRM with Mind Maps and Kanban Boards: Smart… »