WhatsApp and Microsoft Dynamics 365 to Transform How People and Businesses Engage Globally!

Waking up to WhatsApp notifications has become part of our morning ritual. In 2023, WhatsApp has reached 2.78 billion daily active users. Making it one of the most important and popular social media channels. WhatsApp has emerged as an integral part of all sizes of industries for their customer relation, running campaigns, and sales strategies.… Read More »

Use Dataverse search Suggestions API of Microsoft Dynamics 365

Dataverse Search has been a prominent feature in the Microsoft Dynamics 365 CRM environment, offering access to advanced search capabilities. The earlier “Relevance Search” has been upgraded to “Dataverse Search” with some interesting additional enhancements. Previously, we demonstrated how to utilize the Relevance Search API in Power Automate and Canvas Apps. Today, let’s explore the… Read More »

How to resolve the Filtered Lookup Dialog Challenge in On-Premise Dynamics CRM Using Xrm.Utility.lookupObjects Script

As part of our ongoing work, we are actively engaged in the development and deployment of one of our products. Our primary objective is to make it fully functional in an on-premises environment. During this process, we encountered a significant issue while executing an HTML page on the on-load event of one of the entities… Read More »

WhatsApp within Dynamics 365 CRM: Improve Sales Conversion and Customer Experience!

Imagine a bustling electronics store named “TechHaven.” It is a small, family-owned business in the heart of the city. The store offers an impressive range of gadgets, from cutting-edge smartphones to state-of-the-art laptops. Despite their top-notch products, the owners, John and Sarah, were facing a challenge – how to effectively turn their WhatsApp into a… Read More »

Trace entity relationships in a Mind Map view within Dynamics 365 using Map My Relationships!

Data visualization plays a crucial role in modern business operations, aiding data-driven decision-making processes. Companies worldwide are increasingly adopting visualization tools to simplify complex data and present it as actionable insights to key stakeholders. In this blog, we’ll explore how integrating data visualization tools with Microsoft Dynamics 365 can boost productivity and enhance business operations.… Read More »