Fixed – Field Service database version is out of Sync error in Dynamics 365 Field Service V6.2.0.342

By | July 20, 2017

Introduction:

As it was discussed in our earlier blog, the upgrade of Field Service solution to the latest version (6.1.0.1462), caused the ‘Field Service database version is out of Sync’ error.

Well! This issue has resurfaced again when we upgraded the Field Service solution to the latest version (6.2.0.342).

The Upgrade does not allow Account creation:

Recently we upgraded our Field Service solution from 6.1.0.1462 to 6.2.0.342.

We were happy to see the latest Field Service version, as every version of Field Service has something new to offer.

However, after the upgrade, when we went on to create an Account record, we got the error as shown in the screenshot below;

Fixed - Field Service database version is out of Sync error in Dynamics 365 FieldResolution:

After following the steps mentioned in the earlier blog, we brought up the Database Version field on the form.

Next, we incremented the value to 3 & saved the record, and this facilitated our Account creation!

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