Author Archives: Inogic

Issues with class level declaration in CRM 4 Plugins and Workflows

It is important that you avoid class level declaration and initialization of variables in Plugins and Workflows. Let us discuss the issues that one can face with Plugins. Plugins as you know is executed synchronously. But if there happen to be multiple calls made to the same plugin assembly and class, a new object for… Read More: Issues with class level declaration in CRM 4 Plugins and… »

Working of Announcement

Dynamics CRM provides feature to create announcement that can be broadcast to the entire organization. it can be viewable by the entire organization if the users have been given the permission to read the Announcements.How to create the announcements 1. In the Navigation Pane, click Settings, click Administration, and then click Announcements.2. On the Actions… Read More: Working of Announcement »

How to allow a single resource to be scheduled for multiple activities at the same time

CRM has this great scheduling feature that lets you schedule resources for a job based on the availability as well as the skill set (service) being required to perform the job. You can associate a user with a particular service through the Required Resources Tab. Once you have the user selected in the selection rule… Read More: How to allow a single resource to be scheduled for… »

How to send email through email template which contains image links in email body

Once we observed that creating a new email activity using an email template with some images in its body does not come through properly and only image links appear in the body.During our research, we found another way to send an email with the above same email template in it. The steps to perform this… Read More: How to send email through email template which contains image… »

Permissions to users for closing opportunities

In our organization, we wanted that some of our users should not be allowed to close an opportunity. In the user roles we didn’t find this specific privilege. Hence, we removed the “AppendTo” privilege from the opportunity entity for the role of those users who are not allowed to close opportunities. Thereafter, whenever that user… Read More: Permissions to users for closing opportunities »