Charts Customization in Dynamics 365 CRM Wave2

By | December 2, 2020


In Dynamics CRM wave2 many enhancements are added. The additional charts customization options are added in the wave2. Charts are used to show a visual representation of the data. To make chart visualization more friendly and attractive, in wave2 following options are provided. It includes the addition of support for gridline color, grid tick marks, data label color, data label hiding, axis label hiding, and axis line color. On funnel charts, the neck height and neck width can be defined to adjust the bottom tapering. On the pie, funnel, and multiple donut charts, support was added for border width and border color to enable more visual definition.

To do this charts customization, please follow the below steps:

1. Go -> Customization -> customize the system -> then Select the entity for which you want to make customization of the charts. Say suppose Account, then go to the Charts section and select chart those you want to customize and click on Export Chart as shown below.

Charts Customization in Wave2

2. Once you click on the “Export Chart” button then it downloads the chart in .xml format. To make customization, open the chart XML in VS studio or in notepad or in any editor. To make changes like x- Axis title color, font size, etc and show the grid-like structure and change grid line color as shown below.

3. Once you make changes as per your need, save the changes. After that, import the chart again in Dynamics CRM using the Import chart button as shown below.

Charts Customization in Wave2

Once charts are imported successfully then publish the customization to make the effect.

Here is the screenshot of the charts before and after customization.

Before Customization:

Charts Customization in Wave2

After Customization:

Charts Customization in Wave2

Charts Customization in Wave2


With the help of chart customization, we can make charts for user friendly and as per company standard and even more attractive.

2 thoughts on “Charts Customization in Dynamics 365 CRM Wave2

  1. Susan Benes

    Thanks. I’m new to both javascript and Dynamics 365. Have a bar chart, with three bars. Red/Green/Yellow. I know how to change color however, not for specific to each bar. The red bar needs to be color red. Any suggestions or helpful reference material would be greatly appreciated.

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