Tag Archives: Resource Group and Service entity in Dynamics CRM

Retrieve Resources from Resource Group and Service entity programmatically

Introduction: In order to deliver a service, resources which represent tools, rooms, people or pieces of equipment are used. These resources are collected into resource groups which have similar attributes. In MS Dynamics CRM, the resources are categorized as Facilities / Equipment or Users. Recently, we had to retrieve Resources from the Resource Group and… Read More »