Category Archives: Microsoft Dynamics 365 CRM Tips and Tricks

Azure Communication Services WhatsApp Retirement: Your ACS Migration alternative

Attention, Dynamics 365 users: your WhatsApp countdown has begun. Microsoft has announced that Azure Communication Services (ACS) Advanced Messaging with WhatsApp retires on September 30, 2028. If your customer conversations on WhatsApp flow through ACS, you have about 24 months to move your number and templates and rewire your automations. That’s a comfortable window for… Read More: Azure Communication Services WhatsApp Retirement: Your ACS Migration alternative »

3 Best Practices for Increasing your Lead Conversion Rates – Lead Assignment and Distribution Automation in Dynamics 365 CRM is what you need!

Most of you would be well acquainted with our popular assignment automation app for Dynamics 365 CRM – Lead Assignment and Distribution Automation. Already a Preferred app on Microsoft AppSource, Lead Assignment and Distribution Automation is a productivity app that automates the allocation or distribution of Leads (or any other entity records) recorded in Dynamics… Read More: 3 Best Practices for Increasing your Lead Conversion Rates –… »