Prior to Microsoft Dynamic CRM 2015 Update 1 the only way to identify the records in CRM was the record guid. Now with the introduction of the Alternate Keys in Dynamics CRM 2015 Update 1 we can use alternate keys to uniquely identify a record in CRM in place of the primary key (GUID).… Read More: More ways to search a record in Dynamics CRM 2015… »
Before CRM 2015 SP1 update, an alternative option to debug the Plug-in or Workflow for developers was to use tracing messages which would help to trace the program using custom messages. The developer had to manually throw an exception in order to trace the program. And then when the plug in/workflow is triggered a dialog is… Read More: Plug-in Tracing in Dynamics CRM 2015 Update 1 »
The next release of CRM 2015 had been announced a few months back. It is going to be an “Online only” release which means only users of CRM Online will receive this update. Feature updates to CRM made in this release update will not be made available to On-Premise until the end of the year.… Read More: Dynamics CRM 2015 Update 1 – Features that will change… »
In our previous first part blog, we explained about BPF, it`s enhancements and few of the methods from the list of available methods. This second blog installation will explain the other available methods. Get the Active Path We can get the Active Path i.e., serves the exact seq. of stages that got the user to… Read More: Scripting on Business Process Flow in CRM 2015- Part II »
With the introduction of MS CRM 2015, came many new features. The one we are going to discuss here is advancement of Business Process Flow and especially the Scripting part, which came as boon. Before CRM 2015, the Business Process Flow exist, but no API availability made it impossible for the developers to interact with… Read More: Scripting on Business Process Flow in CRM 2015- Part I »
SLA’s were introduced in CRM 2013 to improve Customer Service. But in the following scenario it actually didn’t serve its intended purpose. Scenario: Imagine there’s a case where in the provider needs to interact with the Customer and then they decide to keep the case “On Hold”. Now, suppose we have a default SLA activated in… Read More: SLA Enhancement in CRM 2015 »
With the release of new version of Dynamic CRM new features has been added in CRM 2015.CRM 2015 enables us to customize Help feature of CRM. Wow! Isn`t it great, that you can customize the content to be shown on clicking the Help button? You would be wondering, what difference does it make by showing… Read More: Custom Help In CRM 2015 »
An additional feature has been added in Security Model with the 2015 release. This is an extension to the existing security model in which we use business units, security roles and teams. The hierarchy security offers a more access to records from an organization. You can maintain the hierarchy with two different types of security… Read More: Security Enhancement in Dynamics CRM 2015 »
Introduction: Quick Create Forms were introduced in CRM 2013 to help create records of core entities in a simpler way from anywhere in the system. It actually was not that simpler when we wanted to create subsequent records for the lookup field available on current Quick Create form. Let’s take a look at how we… Read More: Simplified Process to Add New Records on the Fly in… »
Among the many new features added in Dynamics CRM 2015, Rollup Fields is one of the interesting new feature which provides a way to perform a record level aggregation from child records to its parent record. This avoids plug-in development and can be easily achieved by end users through simple setup and settings itself without… Read More: Introduction of Rollup Fields in CRM 2015 »