Tag Archives: Voice of Customer

Exploring the Unsubscribe Survey Option in Voice of Customer in Dynamics 365 CRM

Introduction: As we know, Voice of Customer is an easy and reliable way to gather feedback via Surveys from the customer for the products or services they are using directly in your Dynamics CRM. With Voice of the Customer, we can easily set up surveys, distribute them to contacts via workflows, and capture responses. This… Read More »