Tag Archives: Dynamics CRM Online Update 1

Manage Entitlement terms behavior with Dynamics CRM Online Update 1

Introduction: Entitlements were introduced in CRM 2013 Spring Release. These are an enhancement to the concept of Contracts that has been in Dynamics CRM since its initial release. You can read more about entitlements from one our earlier blogs found here. You could define the entitlement terms that a customer is entitled to. The entitlements… Read More »