How to revert the managed solution’s version in case of an erroneous upgrade (Using CLI) in Dynamics 365?

In Dynamics 365, managed solutions play a crucial role in deploying customizations and extensions across environments. However, managing solution versions can sometimes be challenging, especially when dealing with updates, dependencies, and compatibility issues. Recently, while working on a solution update, we needed to clone the solution and provide it to the client. However, during this… Read More: How to revert the managed solution’s version in case of… »

Enhancements to ‘Focused View’ and its usage within Dynamics 365

Introduction: In the dynamic landscape of sales and marketing, the ability to effectively manage leads is a cornerstone of success. Yet, as businesses grapple with a multitude of tasks and data streams, maintaining clarity and focus in lead management can prove to be a daunting challenge. This is where the concept of a “Focused View”… Read More: Enhancements to ‘Focused View’ and its usage within Dynamics 365 »

Webinar: Supercharge Field Sales Team with Maps integrated within Dynamics 365 CRM

Knowledge is power, and sharing that knowledge unlocks boundless possibilities! At Maplytics, exploration, visualization, and innovation are in our DNA. We’re constantly pushing the boundaries and building exciting new features to empower all, as, the real joy is in sharing and empowering others with the acquired knowledge. Join our Webinar and explore more! Webinar: Supercharge… Read More: Webinar: Supercharge Field Sales Team with Maps integrated within Dynamics… »

Utilize the Power of Prebuilt Business Card Reader Model in Microsoft Power Automate

AI Builder in Microsoft Power Automate makes tasks easier for everyone. It lets you use prebuilt AI models to understand forms, recognize things in pictures, sort out text, make guesses, and understand people’s feelings from what they write. It’s like having a smart assistant that does tough jobs for you. So, even if you’re not… Read More: Utilize the Power of Prebuilt Business Card Reader Model in… »

A Guide for Mind Map visualization of Dynamics 365 CRM Record Relationships

Businesses using Dynamics 365 CRM for managing their sales processes amass a lot of customer information in CRM. However, raw data is only as valuable as our ability to understand it. This is also true in the case of understanding the intricate web of relationships between records in Dynamics 365 CRM. With accounts, contacts, opportunities,… Read More: A Guide for Mind Map visualization of Dynamics 365 CRM… »

Using ‘ready-to-use’ AI functions in the Canvas App

Recently, we were working on a customer’s requirement where they used a custom entity to store the feedback regarding their products using an integration. The customer used a canvas app to view all the feedback on their mobile apps. They also wanted to get the summaries of the comments that were posted. While working on… Read More: Using ‘ready-to-use’ AI functions in the Canvas App »

Eliminate Dynamics 365 CRM Duplicates with Master Record Selection and Fuzzy Merging Logic to boost sales productivity!

Accurate data is the lifeblood of any successful CRM system and sales process. But let’s face it, duplicate records are a persistent problem. They create confusion, clutter your database, and ultimately sabotage your sales and marketing efforts. And not all duplicates are created equal. Sometimes, you encounter partially similar records. These might have variations in… Read More: Eliminate Dynamics 365 CRM Duplicates with Master Record Selection and… »

A Guide to Integrating Google re-Captcha in Power Pages

As we know, Google’s re-CAPTCHA service incorporates various mechanisms, including advanced risk analysis and adaptive challenges, to differentiate between legitimate users and potential bots or malicious actors. By analysing user behaviour and various risk factors, captcha aims to provide a seamless experience for genuine users while effectively blocking automated bots and other abusive activities on… Read More: A Guide to Integrating Google re-Captcha in Power Pages »

Art of Emojis & Images in SMS Marketing – with Microsoft Dynamics 365 Integration

Are you using SMS for Support? Updates? Promotion?  We all know SMS messaging is one of the best communication sources when it comes to open rates. A whopping 98% of SMS are opened, and 90% are read within just 3 mins! But let’s face it, plain text SMS can be mellow and easily ignored. Imagine… Read More: Art of Emojis & Images in SMS Marketing – with… »

Maximizing User Engagement with Adaptive Cards in Microsoft Copilot Studio

Adaptive Cards are like little info boxes you can add to bots in Microsoft Copilot Studio. These cards can also be shared with other apps and services. You make them using a special code called JSON. With Adaptive Cards, you can put in text, pictures, and buttons to make your bot conversations more interesting. They… Read More: Maximizing User Engagement with Adaptive Cards in Microsoft Copilot Studio »