How to use the Duplicate Detection Feature of CRM

CRM 4.0 provides a facility to detect duplicate records with same attribute value. To enable the duplicate detection you have to create a duplicate rule. To create duplicate rule GoTo ->Settings->Data Management->Duplicate Detection Rule->New. Then you will get below window. In above screen shot The fields which are covered with red rectangle are as follows… Read More: How to use the Duplicate Detection Feature of CRM »

List of Events available to trap in Scripts when saving a Dynamics CRM Form

CRM 3.0 has limited event detection made available using scripting. However It is now possible to detect which user action was performed to Save the form using the event.Mode property in the OnSave event. You can gain more detailed information about the user actions in the OnSave event by referencing the event.Mode values. These values… Read More: List of Events available to trap in Scripts when saving… »

Product/Inventory Kits in Dynamics CRM and its utilization

Dynamics CRM provides for setting up of “Kits”. Kits are basically a group of items that are sold together always. Just like you can associate substitute items with a product, it is possible to associate all products that make up the Kit. The “Kit Products” option is only available for “Kit” type of items. While… Read More: Product/Inventory Kits in Dynamics CRM and its utilization »