Category Archives: Copilot Agents

How Batch Testing Prompts Helps You Build Reliable Copilot Agents

In a retail e-commerce company, the team was building an AI customer support agent to handle common queries like order status, returns, refunds, and product information. In the beginning, the prompt was tested manually with a few sample questions, and everything seemed to work fine. However, end users don’t type like QA testers. They use… Read More: How Batch Testing Prompts Helps You Build Reliable Copilot Agents »