Introduction In Dynamics 365 and the Power Platform, solutions are the primary vehicle for application lifecycle management (ALM). As a best practice, direct changes to the base (parent) solution in production or UAT environments should be avoided. Instead, every hotfix or small enhancement should be applied via patches. Each patch adds a separate layer on… Read More »
Introduction Microsoft Copilot Studio has unlocked a new era of conversational AI for organizations looking to automate workflows, improve employee productivity, and extend intelligence into everyday apps. But while creating a copilot is becoming easier, scaling that copilot across Microsoft 365, especially Teams, Outlook, SharePoint, Word, and other surfaces, is where most organizations hit a… Read More »
As developers, we use Power Automate to handle everyday tasks and automate small parts of our work. Flows help reduce manual effort, improve accuracy, and make repeated tasks run smoothly. But just like many of us experience, we often face one big challenge, i.e., writing expressions. Expressions may look small, but they require time and… Read More »
The initial release of Plan Designer delivered strong capabilities for generating detailed requirement documentation, but it lacked one critical component: visualising how those requirements come together as a complete business process. Without a visual workflow, teams had to interpret written requirements on their own, often leading to gaps in understanding, misalignment between business and technical… Read More »
The location-intelligence landscape inside Microsoft Dynamics 365 is shifting fast. For years, users of PowerMap (PowerObjects/PowerPack) relied on it for basic visual mapping, simple pin plotting, and light analytics. But as field operations have matured and business expectations for geo-mapping have grown, gaps in capability have become impossible to ignore. For the past few months,… Read More »
Businesses today run on two essential engines: customer relationship management (CRM) and email marketing automation. While Dynamics 365 CRM organizes, segments, and nurtures your customer data, Mailchimp powers impactful email campaigns. But when these two platforms run separately, teams lose time, data gets duplicated, and insights become fragmented. Integrating Dynamics 365 CRM with Mailchimp solves… Read More »
Stop relying on OData workarounds and use a professional API-based pattern instead. When building flows in Power Automate, you often need environment-specific metadata like the CRM base URL, Dataverse environment URL, or Azure Tenant ID. These values are essential when sending automated emails, calling external APIs, generating dynamic links, or logging metadata for audit scenarios.… Read More »
Organizations are no longer satisfied with knowing what happened; they want to know what’s going to happen next and why. Sales teams want to identify which leads are most likely to convert. Customer service managers want to detect churn before it happens. Operations teams want to predict risks before they escalate. And now, Predict4Dynamics makes… Read More »
As more makers start adopting supervised agents in Power Apps, one question comes up frequently: “How do I know what my agents are doing behind the scenes?” Agents are incredibly useful, but like any automation, they can pause, miss required data, or stop without providing a clear explanation. To address this, Microsoft introduced Agent Feed… Read More »
AI agents are rapidly transforming how teams work by reducing manual effort, improving decision-making, and enabling employees to focus on high-value tasks. With Microsoft 365 Copilot introducing Researcher and Analyst AI agents, organizations now have powerful, ready-to-use assistants that can research topics, summarize information, analyze data, and generate actionable insights directly inside Teams. These agents… Read More »