Imagine you run a business that gets dozens or hundreds of order requests via email every day from new clients or repeat customers. Normally, each request follows a long manual sequence – first reading the email, then validating customer details, checking item availability in inventory, preparing a quote, sending it to the customer, waiting for… Read More »
2025 was a remarkable year for Maplytics. Across product innovation, AI breakthroughs, and meaningful engagement with the broader CRM community, Maplytics re-emphasized how location analytics and intelligent automation can transform everyday business operations. As enterprises continue to embrace digital transformation and data-driven decision-making, Maplytics has positioned itself at the forefront of end-to-end geo-mapping and analytical… Read More »
In today’s data-driven enterprises, critical business information often arrives in the form of PDFs—bank statements, invoices, policy documents, reports, and contracts. Although these files contain valuable information, turning them into structured, reusable data or finalized business documents often requires significant manual effort and is highly error-prone. By leveraging Azure Document Intelligence (for PDF data extraction),… Read More »
In the Dynamics 365 and Power Apps ecosystem, we have several options for building applications, each one is for a specific type of requirement. Model-driven Apps works well when we need a structured UI with standard components, while we use Canvas Apps to create custom, mobile-friendly interfaces with a low-code approach. Recently, Microsoft introduced another… Read More »
Organizations generate thousands of documents across SharePoint, including contracts, invoices, proposals, technical specifications, HR files, SOPs, and more. But finding the right document at the right moment is where the real challenge lies. AI tools like Microsoft Copilot, when combined with modern semantic search and Azure AI Search, are reshaping how business users discover, understand,… Read More »
If you’ve ever tried building apps with Microsoft Power Apps, you know the process: creating tables, designing screens, adding controls, connecting data, and writing formulas. While the traditional app-building process is effective, it can also be time-consuming and complex. But now, imagine this: You simply describe the app you need, and within minutes, Power Apps… Read More »
In many businesses, important updates in Dynamics 365 CRM go unnoticed. One delayed update can cost a deal, damage customer trust, or slow down decision-making. Sales teams miss important lead updates, service teams fail to act on escalations, and marketing teams lose track of campaign responses. Common Challenges Teams Face with Alerts in CRM… Read More »
Deep Reasoning in Microsoft Copilot Studio enables AI agents to analyze multi-step support scenarios, evaluate historical case data, apply business rules, and recommend well-reasoned actions similar to how an experienced support specialist thinks. AI agents are becoming a core part of customer service operations, but traditional conversational models often struggle when scenarios become complex, like… Read More »
Introduction When working with large files in Microsoft Dataverse (Dynamics 365 CRM), standard download methods often fail due to payload size limits, network interruptions, or memory overload. To address these challenges, Dataverse provides a chunked, block-based download mechanism through APIs such as: InitializeFileBlocksDownloadRequest InitializeAttachmentBlocksDownloadRequest InitializeAnnotationBlocksDownloadRequest This method is the recommended and most reliable way to… Read More »
When your Dynamics 365 users report that folders won’t open, documents disappear from search, or location errors appear without explanation, the culprit is often invisible: SharePoint’s 5000-item list view threshold. Despite being one of the most common performance bottlenecks in CRM deployments, it remains widely misunderstood by administrators and end users alike. Most administrators first… Read More »