Author Archives: Sam Kumar

About Sam Kumar

Sam Kumar is the Vice President of Marketing at Inogic, a Microsoft Gold ISV Partner renowned for its innovative apps for Dynamics 365 CRM and Power Apps. With a rich history in Dynamics 365 and Power Platform development, Sam leads a team of certified CRM developers dedicated to pioneering cutting-edge technologies with Copilot and Azure AI the latest additions. Passionate about transforming the CRM industry, Sam’s insights and leadership drive Inogic’s mission to change the “Dynamics” of CRM.

How to Create Effective AI Prompts Using Copilot in Power Apps

In this blog, we will explore how you can simplify and accelerate your AI prompt creation process using Microsoft’s powerful “Draft with Copilot” feature in the AI Prompt Builder. Whether you’re drafting customer emails, summarizing feedback, or generating business proposals, this tool helps you create well-structured, context-aware prompts effortlessly, saving you time and improving consistency… Read More »

How to Track Mailchimp Customer Journey Email Insights in Dynamics 365 CRM?

Looking to market your product or service through email marketing? You’re not alone! Most businesses turn to email marketing, and for good reason. It’s no surprise that email remains a top choice for online promotion, with Mailchimp leading the way for campaign execution. But if you’re using a CRM like Dynamics 365, syncing Mailchimp campaigns,… Read More »

Exploring the Potential of Power Fx Functions (Preview) in Power Apps

As developers, we often encounter scenarios where the same logic needs to be written in multiple places. This may result in code redundancy and possible discrepancies. To address this, Microsoft has introduced Power Fx Functions (Preview) — enabling a low-code approach to creating reusable logic within Power Apps. With Power Fx Functions, you can define… Read More »

Inogic’s Magical Debut at DynamicsMinds 2025: Highlights, Innovation & Awards

And We Won… More on That Later! Inogic’s Magical Debut at DynamicsMinds 2025, Portorož From May 26–28, Inogic leaders landed on the sunlit shores of Portorož, Slovenia, for our debut at DynamicsMinds 2025. Europe’s most imaginative Microsoft Dynamics 365 and Power Platform community conference. With over 1,000 attendees, 190+ speakers, and 50+ partners, this event is… Read More »

Top Questions About Dynamics 365 CRM Document & Storage Management—Answered!

Efficient and secure document management in Microsoft Dynamics 365 CRM is vital for scalable growth, compliance, and collaboration. As businesses handle large volumes of data, integrating cloud storage like SharePoint, Azure Blob, and Dropbox becomes essential to save storage costs. So, how do you control access, keep documents secure, and maintain organization across teams? This… Read More »

How to Integrate WhatsApp with Dynamics 365 CRM Using Meta or Twilio APIs

In a world where customers expect instant, personalized service, integrating WhatsApp with your CRM isn’t optional—it’s a strategic necessity. If you’re using Microsoft Dynamics 365 CRM, you’re likely managing sales, service, and marketing in one platform. But what about WhatsApp—the world’s most-used messaging app? Without direct integration, your teams are switching tools, losing context, and… Read More »

Webinar: Stop Dynamics 365 Data Duplication – Detect, Merge, and Prevent Duplicates Effortlessly with DeDupeD!

  Duplicates and CRM? Not a good combo, right? Exactly. They don’t just eat up your storage, they also slow down your productivity. A study found that 15-30% of your CRM data could be duplicates. That’s why efficient clean-up is so important, and DeDupeD by Inogic makes it simple. With DeDupeD, you can automatically detect… Read More »