Author Archives: Sam Kumar

About Sam Kumar

Sam Kumar is the Vice President of Marketing at Inogic, a Microsoft Gold ISV Partner renowned for its innovative apps for Dynamics 365 CRM and Power Apps. With a rich history in Dynamics 365 and Power Platform development, Sam leads a team of certified CRM developers dedicated to pioneering cutting-edge technologies with Copilot and Azure AI the latest additions. Passionate about transforming the CRM industry, Sam’s insights and leadership drive Inogic’s mission to change the “Dynamics” of CRM.

The 2026 Guide to Power Platform Offshore Development: How to Build a Scalable Dynamics 365 Delivery Team

Key Takeaways Power Platform offshore development helps businesses extend their technical capacity without building every specialized skill in-house. An offshore team can support Power Apps, Power Automate, Dataverse, Power BI, Dynamics 365 CRM, integrations, and ongoing development. Dynamics CRM offshore development services can help organizations manage customization, integration, and enhancement requirements as their CRM environment… Read More: The 2026 Guide to Power Platform Offshore Development: How to… »

How Aligned Are Your Dynamics 365 and SharePoint Permissions? Take This Quick Audit

Quick Answer: Managing Dynamics 365 security and SharePoint document access manually creates administrative bottlenecks and security risks whenever user roles, team structures, or record ownerships change. SharePoint Security Sync eliminate these vulnerabilities by automatically replicating CRM security roles into SharePoint libraries in real time. Taking a quick permission audit helps organizations evaluate their current access… Read More: How Aligned Are Your Dynamics 365 and SharePoint Permissions? Take… »

Team Inogic Is Heading to Community Summit Nashville. Will You Be There?

Every year, thousands of Microsoft business applications professionals, CRM admins, IT leaders, finance managers, Dynamics developers, and Power Platform enthusiasts gather in one city for one week to learn, network, and solve real problems together. This October, that city is Nashville. Key Takeaways Connect & Learn: Join 5,500+ Microsoft business applications professionals, with 600+ sessions… Read More: Team Inogic Is Heading to Community Summit Nashville. Will You… »

Web tracking and personalization overview (Customer Insights Data) – (Preview)

Web tracking and personalization in Dynamics 365 Customer Insights – Data (Preview) enables organizations to track website interactions from anonymous and known visitors. This data can be associated with customer profiles and used for segmentation and personalized website experiences. For example, an insurance customer may browse coverage plans and use a quote calculator before creating… Read More: Web tracking and personalization overview (Customer Insights Data) – (Preview) »

Dynamics 365 Reporting: 7 Tasks to Automate for the Next Quarter

With Q4 around the corner, now is a good time to look at how your team handles Dynamics 365 reporting. If the last quarter involved repeatedly exporting reports, converting files, preparing emails, and sending the same information to different stakeholders, you already know where the process gets repetitive. Instead of repeating the same work next… Read More: Dynamics 365 Reporting: 7 Tasks to Automate for the Next… »

Microsoft Copilot vs. Copilot Cowork: Is AI Ready to Do More Than Assist?

Key Takeaways Copilot assists, while Copilot Cowork moves toward executing multi-step tasks. AI is shifting from answering to acting, with users reviewing and approving important actions. Connected business data and context can make Copilot more valuable across Dynamics 365 and Power Platform. Human oversight remains essential as AI takes on more responsibility. Successful Copilot adoption… Read More: Microsoft Copilot vs. Copilot Cowork: Is AI Ready to Do… »

From Topics to Skills: The Evolution of Copilot Studio Agents

The Microsoft Copilot Studio is revolutionizing the design and construction of conversational agents. Normally, developers-built agents around Topics, which are essentially conversational flows invoked by specific phrases. Topics worked well for structured chatbot scenarios, but they became more and more difficult to manage as agents became more complex. Microsoft has introduced Skills as a core… Read More: From Topics to Skills: The Evolution of Copilot Studio Agents »

Backup4Dynamics Is Live: Dynamics 365 Backup and Recovery Solution

Backup4Dynamics is now live! A purpose-built backup and recovery solution for Microsoft Dynamics 365 CRM and Dataverse that combines automated backup scheduling with granular restore capabilities for complete data protection. Key Highlights Retain backups beyond Microsoft’s native backup retention window, with long-term and lifetime retention based on your configured retention policy. Restore specific records in… Read More: Backup4Dynamics Is Live: Dynamics 365 Backup and Recovery Solution »

Enhancing Power Apps Grids with Custom Column Visualizations

Displaying data in a Power Apps or Dataverse grid is one of the most common ways for users to work with business information. However, when a grid contains several numeric values, displaying everything as plain text can make it difficult to quickly understand and compare the data. Key Takeaways Custom Column Visualizations let grid columns… Read More: Enhancing Power Apps Grids with Custom Column Visualizations »

Never Miss a Session, Never Miss a Deal: What Community Summit Can Teach Us About Dynamics 365 Notifications

Community Summit North America 2026 brings more than 600 education sessions, Academy classes, networking events, and activities across the Gaylord Opryland Resort in Nashville. With so much happening across five days, keeping track of the sessions and events that matter to you becomes part of the experience. How do you make sure you don’t miss… Read More: Never Miss a Session, Never Miss a Deal: What Community… »