Accelerate Data Retrieval in Dynamics 365: How Dataverse Search Indexing Improves Performance at Scale

If your Dynamics 365 environment feels slower than it used to, you’re not imagining it. As your system grows to include millions of records across Accounts, Contacts, Cases, Activities, and custom tables, search performance becomes the primary bottleneck, not storage. What once took minutes now takes seconds. And in high-volume environments, those seconds add up… Read More »

What Is the Best Way to Manage Files and Attachments in CRM?

Managing file storage in Dynamics 365 can be challenging as attachments accumulate across emails, notes, and CRM records. When Dynamics 365 attachments storage isn’t organised effectively, it can lead to slower system performance, higher storage costs, and difficulty locating critical documents. This guide explains how to optimise file storage and streamline attachments in Dynamics 365… Read More »

Power Apps Grid Container: A Better Way to Build Responsive Canvas Apps

Microsoft is always rolling out updates to improve the Dynamics and Power Apps experience. Recently, Microsoft introduced Grid Containers in Power Apps. Grid Containers are an improved version of the standard horizontal and vertical containers. They make it easier to design app layouts by letting you define rows and columns, similar to how tables work.… Read More »

Static or Dynamic Segments? A Complete Guide for Customer Insights – Journeys

Dynamics 365 Customer Insights – Journeys is one of the most preferred modules offered by Microsoft, which provides a flexible platform that enables organizations to engage their audience across every stage of the customer journey. It empowers businesses to create personalized, timely, and meaningful interactions based on customer behavior and preferences. As we all know,… Read More »

Automate Order Processing: Connect Dynamics 365 CRM & Business Central with Co-pilot Sales Order Agent

Imagine you run a business that gets dozens or hundreds of order requests via email every day from new clients or repeat customers. Normally, each request follows a long manual sequence – first reading the email, then validating customer details, checking item availability in inventory, preparing a quote, sending it to the customer, waiting for… Read More »

Maplytics 2025 RoundUp and the Road to 2026

2025 was a remarkable year for Maplytics. Across product innovation, AI breakthroughs, and meaningful engagement with the broader CRM community, Maplytics re-emphasized how location analytics and intelligent automation can transform everyday business operations. As enterprises continue to embrace digital transformation and data-driven decision-making, Maplytics has positioned itself at the forefront of end-to-end geo-mapping and analytical… Read More »

Automating Business PDFs Using Azure Document Intelligence and Power Automate

In today’s data-driven enterprises, critical business information often arrives in the form of PDFs—bank statements, invoices, policy documents, reports, and contracts. Although these files contain valuable information, turning them into structured, reusable data or finalized business documents often requires significant manual effort and is highly error-prone. By leveraging Azure Document Intelligence (for PDF data extraction),… Read More »

Building Standalone Apps with Power Apps Code Apps: Using Dataverse and Office 365 Users Connectors (Part 1)

In the Dynamics 365 and Power Apps ecosystem, we have several options for building applications, each one is for a specific type of requirement. Model-driven Apps works well when we need a structured UI with standard components, while we use Canvas Apps to create custom, mobile-friendly interfaces with a low-code approach. Recently, Microsoft introduced another… Read More »

The Ultimate Guide to AI Semantic Search in SharePoint with Microsoft Copilot

Organizations generate thousands of documents across SharePoint, including contracts, invoices, proposals, technical specifications, HR files, SOPs, and more. But finding the right document at the right moment is where the real challenge lies. AI tools like Microsoft Copilot, when combined with modern semantic search and Azure AI Search, are reshaping how business users discover, understand,… Read More »