Introduction: In today’s fast-paced work environment, entering customer details manually into CRM can be time-consuming and repetitive. It often takes focus away from what matters—helping customers and closing deals. Small tasks like typing in names, phone numbers, or company info from a business card can add up quickly, especially when handling multiple inquiries. To solve… Read More »
In this blog, we’ll show you how to create a reusable, dynamic review card component in Power Pages using custom web templates. This allows you to display customer reviews in a visually engaging way—perfect for product pages, homepages, or testimonial sections. In the world of e-commerce, showcasing product reviews effectively is key to building trust… Read More »
As Microsoft’s Copilot becomes an integral part of the Dynamics 365 CRM ecosystem, understanding how users interact with it has become essential for businesses aiming to enhance their digital customer experience. Recently, a client approached us with a unique requirement – they wanted to capture the user details like username, Business Unit, Timestamp, and the… Read More »
Responding to customer inquiries quickly and accurately is essential for maintaining customer satisfaction. While agents have always been tasked with crafting personalized responses, the process can be time-consuming, especially when addressing multiple customer issues. This is where Inline Assistance with Copilot comes in, changing the way customer support agents respond to emails. Using AI, Inline… Read More »
Managing multiple projects often means constantly updating stakeholders with the latest information on timelines, budgets, and client feedback. For many project managers, this usually involves digging through CRM systems for updates, manually copying details, and attaching them to emails, a tedious and time-consuming task. There’s always the added pressure of ensuring the shared information is… Read More »
In this blog, we’ll explore how to use Power Fx within Power Pages to build dynamic, interactive web applications. We’ll walk through key features, step-by-step usage, real-world examples, and important considerations to help you get started with this powerful low-code tool. Microsoft Power fx enables the creation of sophisticated applications using Microsoft Power Pages through… Read More »
In this blog, you’ll learn how to set up a streamlined CI/CD process for Dynamics 365 CRM using Azure DevOps Pipelines, automating solution exports, managing deployments across environments, In Dynamics 365 CRM, automating the export and import of CRM solutions is crucial for ensuring consistency and efficiency in deployment processes. By utilizing Azure DevOps Pipelines,… Read More »
Imagine having a way to instantly turn raw data into clear, insightful visuals without the hassle of manually gathering and updating information. As a Data Analyst, you know how challenging and time-consuming it can be to pull data from multiple CRM records, create reports, and keep charts updated whenever data changes. But now, Microsoft Dynamics… Read More »
Welcome to this curated collection of blogs, where we dive deep into the fascinating world of Microsoft Copilot Studio! Microsoft Copilot Studio is a graphical, low-code platform designed to empower users to create, customize, and extend intelligent agents (Copilots) tailored to their business needs. It enables developers and non-developers alike to build agents that integrate seamlessly with enterprise… Read More »
In this blog, we’ll explore how Microsoft’s AI-powered Copilot enhances text input in canvas apps, simplifying email writing, improving productivity, and ensuring clarity. We’ll guide you through using Copilot’s features for generating and rewriting content with tailored length and tone adjustments. In an era where digital interactions dominate, clear and effective text input is crucial… Read More »