Author Archives: Sam Kumar

About Sam Kumar

Sam Kumar is the Vice President of Marketing at Inogic, a Microsoft Gold ISV Partner renowned for its innovative apps for Dynamics 365 CRM and Power Apps. With a rich history in Dynamics 365 and Power Platform development, Sam leads a team of certified CRM developers dedicated to pioneering cutting-edge technologies with Copilot and Azure AI the latest additions. Passionate about transforming the CRM industry, Sam’s insights and leadership drive Inogic’s mission to change the “Dynamics” of CRM.

The Best PowerMap Replacement: Maplytics with Built-In Bing and Azure Maps License

The location-intelligence landscape inside Microsoft Dynamics 365 is shifting fast. For years, users of PowerMap (PowerObjects/PowerPack) relied on it for basic visual mapping, simple pin plotting, and light analytics. But as field operations have matured and business expectations for geo-mapping have grown, gaps in capability have become impossible to ignore. For the past few months,… Read More »

The Complete Guide to Dynamics 365 CRM + Mailchimp Integration (2026)

Businesses today run on two essential engines: customer relationship management (CRM) and email marketing automation. While Dynamics 365 CRM organizes, segments, and nurtures your customer data, Mailchimp powers impactful email campaigns. But when these two platforms run separately, teams lose time, data gets duplicated, and insights become fragmented. Integrating Dynamics 365 CRM with Mailchimp solves… Read More »

How to Build Environment-Aware Flows by Fetching CRM Metadata Dynamically in Power Automate

Stop relying on OData workarounds and use a professional API-based pattern instead. When building flows in Power Automate, you often need environment-specific metadata like the CRM base URL, Dataverse environment URL, or Azure Tenant ID. These values are essential when sending automated emails, calling external APIs, generating dynamic links, or logging metadata for audit scenarios.… Read More »

What’s the Best Way to Predict Sales and Outcomes Using AI in Your CRM?

Organizations are no longer satisfied with knowing what happened; they want to know what’s going to happen next and why. Sales teams want to identify which leads are most likely to convert. Customer service managers want to detect churn before it happens. Operations teams want to predict risks before they escalate. And now, Predict4Dynamics makes… Read More »

How to Enhance Agent Transparency in Power Apps Using Agent Feed

As more makers start adopting supervised agents in Power Apps, one question comes up frequently: “How do I know what my agents are doing behind the scenes?” Agents are incredibly useful, but like any automation, they can pause, miss required data, or stop without providing a clear explanation. To address this, Microsoft introduced Agent Feed… Read More »

Your Ultimate Guide to Using Researcher & Analyst Agents in Microsoft Teams

AI agents are rapidly transforming how teams work by reducing manual effort, improving decision-making, and enabling employees to focus on high-value tasks. With Microsoft 365 Copilot introducing Researcher and Analyst AI agents, organizations now have powerful, ready-to-use assistants that can research topics, summarize information, analyze data, and generate actionable insights directly inside Teams. These agents… Read More »

How to Integrate Dynamics 365 and QuickBooks: A Complete Guide for 2026

Quick Answer: Integrating Dynamics 365 with QuickBooks eliminates duplicate data entry, enables real-time financial visibility in your CRM, and automates invoice creation. The process typically takes 2-4 hours using a pre-built connector like InoLink, compared to weeks for custom development. Organizations report saving 10-15 hours per week on manual data entry after integration. Table of… Read More »