Author Archives: Sam Kumar

About Sam Kumar

Sam Kumar is the Vice President of Marketing at Inogic, a Microsoft Gold ISV Partner renowned for its innovative apps for Dynamics 365 CRM and Power Apps. With a rich history in Dynamics 365 and Power Platform development, Sam leads a team of certified CRM developers dedicated to pioneering cutting-edge technologies with Copilot and Azure AI the latest additions. Passionate about transforming the CRM industry, Sam’s insights and leadership drive Inogic’s mission to change the “Dynamics” of CRM.

Complete Guide to Optimizing Field Service Routes, Mileage, and Expenses in Dynamics 365 CRM!

If you’re a field agent or sales rep, you already know the challenges: Endless hours stuck in traffic. Struggling to keep track of mileage and expenses. Worrying about being late and letting clients down. Backtracking across the city just to make all your appointments. Now imagine a workday where your CRM doesn’t just hold customer… Read More »

How to Reference Previous Prompts in Copilot for Power Automate Desktop: A Step-by-Step Guide

Building automation flows can be complex, especially when you need to repeatedly explain context or re-describe variables and actions to your AI assistant. But what if your AI companion could remember everything you’ve discussed and build upon previous conversations seamlessly? That’s exactly what Copilot in Power Automate Desktop delivers! Microsoft’s Copilot for Power Automate Desktop… Read More »

Step-by-Step Guide: Clone Client Accounts, Loan Applications, and Investment Records in Dynamics 365 CRM

Financial services teams handle thousands of client records, loan applications, investment portfolios, and compliance documents every day. Manually duplicating these records, especially for recurring clients or standard loan types, can be tedious, time-consuming, and prone to costly errors. The Solution – A Microsoft-certified tool, Click2Clone for Dynamics 365 CRM. This tool allows financial services professionals… Read More »

How to Integrate Databricks to Dynamics 365 via a Custom Power Platform Connector

Organizations often use multiple platforms to manage their operations. While Microsoft Dynamics 365 excels at customer relationship management, Databricks provides powerful data processing and machine learning capabilities. But what if you could seamlessly connect these two platforms to ensure real-time data synchronization? Sounds great, right? Microsoft’s Power Platform Custom Connectors solve this integration challenge by… Read More »

How to Automatically Detect and Remove Unwanted Solution Components in Dynamics 365

Imagine yourself managing a sprawling Dynamics 365 solution, bloated with thousands of components, including web resources, entities, and plugins, many of which are unused web resources with no dependencies. Cleaning them up via the Power Apps maker portal (https://make.powerapps.com/) means scrolling through endless lists and manually deleting each one, a tedious and error-prone task. One… Read More »