Duplicates and CRM? Not a good combo, right? Exactly. They don’t just eat up your storage, they also slow down your productivity. A study found that 15-30% of your CRM data could be duplicates. That’s why efficient clean-up is so important, and DeDupeD by Inogic makes it simple. With DeDupeD, you can automatically detect… Read More »
In this blog, we’ll explore how using dependent libraries can significantly improve maintainability, reusability, and performance in Power Apps PCF controls. Through practical scenarios, we’ll uncover how this architectural choice reduces bundle size and streamlines development. To illustrate this, let’s dive into a recent scenario our team encountered and how dependent libraries transformed our development… Read More »
Let’s face it — business processes rarely fit in neat, one-table boxes. A sale might start as a Lead, evolve into an Opportunity, move to a Quote, and finish as an Order. An employee might begin as a Candidate, become a New Hire, and progress through Onboarding. A customer issue might flow from Support Ticket… Read More »
As telecom providers navigate a landscape defined by rapid technological change and shifting customer demands, the need for smart, scalable operations has never been greater. From rural tower maintenance to urban 5G deployment to complex B2B account management, effective territory management is the key to staying ahead — and staying organized. But let’s be honest… Read More »
DynamicsMinds is opening its gates in Portorož, Slovenia, and Inogic is ready to bring a dose of CRM enchantment to the community. From May 26–28, join us as we showcase the latest breakthroughs in Dynamics 365 and Power Platform—where every demo feels like uncovering a new spell. Ready to see how magic meets Microsoft Community?… Read More »
In every Dynamics 365 or Power Apps implementation, it’s common to require fields where users select values from predefined lists—such as Job Title, Customer Category, Priority, or Region. These lists are typically implemented using Choice fields (Option Sets) or custom Lookup fields referencing separate entities. A common challenge when configuring Option Sets in Dynamics 365… Read More »
Storing data is easy, but managing access? That’s the real challenge One of the biggest concerns for businesses using Dynamics 365 CRM is controlling who can view, edit, or delete sensitive documents. Granting excessive access poses challenges like the risk of accidental file deletions or data loss. But you want to ensure the security of… Read More »
In this blog, we will walk through the process of creating a new segment in Real-Time Journeys and updating the segment by adding members using the Microsoft Dynamics 365 Web API. (Create a segment-based journey) A segment is a group of contacts or leads, either dynamically updated or statically defined, that you target in your… Read More »
Pop quiz! You get two messages: 📩 A generic promo email you might read later 💬 A WhatsApp message that lands right after you browsed a product Which one do you open? Exactly. Real-time, relevant messaging wins—every time. In a world where attention spans are shorter than a TikTok video, customers crave relevance and speed.… Read More »
Embedding process mining reports in Power BI workspaces allows organizations to visualize, analyze, and refine their actual business processes. The combination is powerful, transforming sophisticated event data into actionable insights—making it simpler to spot inefficiencies, track performance, and drive ongoing improvement, all in a familiar, collaborative analytics setting. In order to customize process mining reports… Read More »