In this blog, we will learn about the new feature introduced by Microsoft in the 2023 Release Wave 2. Anyone can now quickly construct customer journeys with Dynamics 365 Marketing (Customer Insights–Journeys), including those who have never done it before. The journey will be built for you by Copilot’s generative AI if you just describe… Read More »
Did you know? A patient needed emergency surgery and had a rare blood group. The hospital had saved the optimized routes to all the blood banks in the city, so blood could be delivered to the patient immediately! John’s delivery van got stuck in the mud, but his colleagues tracked him down in real time… Read More »
Field Service contains the ability to define characteristics for resources. These are used to record the skills and certifications of a resource. It has information that is used on work orders to ensure only correctly qualified engineers are assigned. Characteristics are the skills or attributes of resources. For example, they will be indicating a license… Read More »
A 66% surge in revenue is possible if organizations implement data quality best practices, like using a deduplication solution. In an age where information is paramount, ensuring the reliability of data is not just a necessity; it is an imperative. Due to importing data in bulk, manual entries by different users, or integration with other… Read More »
In the world of digital tools, Microsoft always tries to make things easier for people. Recently Microsoft released a new feature to increase end-user productivity and help users plan and prioritize their work items. It’s called the Sales Accelerator. In this article, we’ll talk about the new things in Sales Accelerator that can help you… Read More »
Two Maplytics enthusiasts, Lisa and Nina, were sitting in a café discussing the new features of the Fall 2023 Release. “I understand you’re a fan of Maplytics,” Nina said, taking a sip of her coffee. “But I don’t understand why you’re so excited about this release. It’s just the Fall 2023 Release, like every year.”… Read More »
Managing subscriptions and recurring billing processes can be a daunting task. Keeping track of renewals, ensuring timely payments, and providing a seamless experience to customers are crucial for any subscription-based business. Fortunately, Inogic offers a comprehensive solution that simplifies these processes and ensures that you never miss a renewal. In this article, we will delve… Read More »
As per the Oct 2023 Microsoft Update, one can now pin/unpin records to the timeline, keeping them at the top for easy access. This makes it easier for users to find the required records quickly, without having to scroll through the timeline. By default, you can pin/unpin the Note table records only as you can… Read More »
Elastic tables are a new feature in Dynamics 365 Dataverse. They come in four types: Standard, Activity, Virtual, and Elastic tables. Elastic tables are designed to handle data that changes a lot. They are great when you have data that might look different depending on the situation. In this blog post, we will talk about… Read More »
Waking up to WhatsApp notifications has become part of our morning ritual. In 2023, WhatsApp has reached 2.78 billion daily active users. Making it one of the most important and popular social media channels. WhatsApp has emerged as an integral part of all sizes of industries for their customer relation, running campaigns, and sales strategies.… Read More »