Author Archives: Sam Kumar

About Sam Kumar

Sam Kumar is the Vice President of Marketing at Inogic, a Microsoft Gold ISV Partner renowned for its innovative apps for Dynamics 365 CRM and Power Apps. With a rich history in Dynamics 365 and Power Platform development, Sam leads a team of certified CRM developers dedicated to pioneering cutting-edge technologies with Copilot and Azure AI the latest additions. Passionate about transforming the CRM industry, Sam’s insights and leadership drive Inogic’s mission to change the “Dynamics” of CRM.

Webinar: Visual Planning in Dynamics 365 – Kanban and Mind Map View Explained!

Tired of Clicking Around in CRM? If you’re a Dynamics 365 CRM user, chances are your day involves jumping between views, clicking through endless records, and manually updating fields — only to realize you’re still not getting the full picture. Actually, CRM was supposed to simplify your workflow. Instead, it often becomes a cluttered maze… Read More »

Auto-Fill Dynamics 365 CRM Records from WhatsApp Chats with Dynamic Field Mapping!

Still copying WhatsApp chat details into your CRM manually? If yes, there’s a faster, smarter way! The latest Dynamics 365 WhatsApp integration update introduces Dynamic Field Mapping — a feature that automatically fills CRM records with real-time chat data. No more copy-paste. Just click, map, and go! WhatsApp4Dynamics, the leading solution behind Dynamics 365 WhatsApp… Read More »

Enhance Power BI Reports with Automatic Language Detection Using Python

In a world where businesses interact with customers across multiple regions and languages, analyzing multilingual content is no longer optional; it’s essential. Whether you’re collecting feedback, managing leads, or reviewing support tickets, knowing the language of your data opens doors to better automation, routing, and personalization. As we know, Power BI itself does not have… Read More »

How Dynamics 365 CRM and SharePoint Integration Ensures Secure Document Management

Tired of switching between Dynamics 365 CRM and SharePoint for effective document management? What if your documents were Fully Secure Easy to Search and Find Fully in sync with your CRM access — all in one place? Let’s explore why this is important and discover how you can achieve it easily through SharePoint and Dynamics… Read More »

Make Complex Records Easy to Read with Power Apps AI Builder’s Row Summary

In model-driven apps, forms often have many fields spread across multiple tabs and sections, which can make it hard and time-consuming for users to quickly find the key information they need. Navigating through these tabs slows down productivity and increases the chance of missing important details. The Row Summary feature helps solve this by showing… Read More »

Empower Your Model-Driven Apps with Copilot Agents

Model-driven apps within the Microsoft Power Platform offer structured and efficient ways to manage business data. Now, with the integration of intelligent agents, these apps go beyond data handling, they become smarter, more responsive, and highly efficient in assisting users. This blog explores the two main types of agents available in model-driven apps: autonomous agents… Read More »

Personalize Your CRM Alerts/Notifications: A Guide to Alerts4Dynamics in Dynamics 365

Struggling to keep CRM users informed at the right time? From missed follow-ups to delayed escalations, communication gaps in Dynamics 365 CRM can slow down operations and impact productivity. That’s why smart teams are turning to Alerts4Dynamics—a no-code notification app that allows you to schedule, customize, and target alerts across email, pop-ups, and in-app posts.… Read More »

Automating UI Testing for Canvas Apps with Power Platform Test Engine

Canvas Apps in Power Platform provide a flexible way to build rich, custom user interfaces using a low-code approach. However, as these apps grow in complexity—handling multiple screens, dynamic logic, and business-critical processes—the need for automated, repeatable UI testing becomes critical. Automated testing is essential to ensure application reliability by consistently validating functionality across different… Read More »

Webinar: Smart Document Management in SharePoint with Copilot Agents & Azure AI

Managing a flood of incoming documents, whether for loan applications, onboarding, or compliance, can quickly become chaotic. Manually sorting emails, classifying attachments, tagging metadata, and filing them correctly in SharePoint eats up valuable time and leaves room for errors. But what if this entire workflow could be automated? Join our exclusive live webinar to see… Read More »