Retrieve Marketing List Members

A Marketing list in CRM, can be a collection accounts or contacts or leads. Retrieving the members of a marketing list is not as as simple. We just realized that the list member entity only stores the link to the entity and Retrieve method is not supported by this entity. Hence to retrieve the list… Read More »

Intuit QuickBooks integration link with Dynamics CRM 4.0 released

Intuit QuickBooks is one of the most popular accounting packages for the SME segment. There has always been a need to integrate Microsoft Dynamics CRM with the accounting system to avoid duplicity as well as to improve productivity and efficiency by providing the sales people using Dynamics CRM a view of the financial details of… Read More »

How to merge records in Dynamics CRM

In one of our earlier posts we had explained the Duplicate Detection Feature that is now available in Dynamics CRM 4.0. However suppose there was not Duplication detection rule setup and it resulted in you have duplicate records of Accounts in your CRM.For this CRM provides the option to Merge 2 records.This feature is available… Read More »