Category Archives: Dynamics 365 Customer Insights

Static or Dynamic Segments? A Complete Guide for Customer Insights – Journeys

Dynamics 365 Customer Insights – Journeys is one of the most preferred modules offered by Microsoft, which provides a flexible platform that enables organizations to engage their audience across every stage of the customer journey. It empowers businesses to create personalized, timely, and meaningful interactions based on customer behavior and preferences. As we all know,… Read More »

Step-By-Step Guide to Use Brand Profiles in Emails: Enhancing Engagement in Customer Insights

In today’s digital landscape, email remains one of the most powerful tools for brand communication. Whether you’re reaching out to potential customers, engaging with loyal clients, or nurturing leads, your emails serve as a direct reflection of your brand. Therefore, it’s essential to ensure that your email communications are not only consistent but also a… Read More »