Tag Archives: Dynamics 365 WhatsApp Integration

Auto-Fill Dynamics 365 CRM Records from WhatsApp Chats with Dynamic Field Mapping!

Still copying WhatsApp chat details into your CRM manually? If yes, there’s a faster, smarter way! The latest Dynamics 365 WhatsApp integration update introduces Dynamic Field Mapping — a feature that automatically fills CRM records with real-time chat data. No more copy-paste. Just click, map, and go! WhatsApp4Dynamics, the leading solution behind Dynamics 365 WhatsApp… Read More »

Dynamics 365 WhatsApp Integration: Trigger vs Segment Customer Journeys – Explained!

Pop quiz! You get two messages: 📩 A generic promo email you might read later 💬 A WhatsApp message that lands right after you browsed a product Which one do you open? Exactly. Real-time, relevant messaging wins—every time. In a world where attention spans are shorter than a TikTok video, customers crave relevance and speed.… Read More »