Imagine if your Dynamics 365 CRM could predict what happens next…
What if your CRM could tell you which lead is most likely to convert, when a customer might churn, or which service asset is due for maintenance — before it actually happens?
For most Dynamics 365 users, this has always felt like a glimpse into the future — powerful yet just out of reach.
While existing tools like AI Builder prediction models and Sales Insights have brought prediction capabilities to Dynamics 365, they often come with hidden challenges like,
- Limited explainability
- Dependency on AI Builder credits
- And restricted flexibility across modules.
But what if there was a way to bring transparent, affordable, and explainable predictive intelligence right inside your Dynamics 365 environment?
That’s exactly what’s about to happen.
Introducing Predict4Dynamics – the next evolution in ML-backed Predictive AI for Microsoft Dynamics 365.
Designed to make AI & ML-powered predictions simple, human, and accessible to every Dynamics 365 user.
The Problem: When Predictions Lack Clarity
AI predictions inside Dynamics 365 can sometimes feel like a black box.
You see the score, but not the story behind it.
- Why was a lead given a “low chance” to convert?
- What factors are driving that forecasted revenue dip?
- Can you trust the prediction enough to act on it?
Existing solutions often offer partial answers. You might see the top influencing factors, but not the reasoning behind them.
And there’s another challenge: AI Builder-based models often require extra credits or premium licenses, adding operational costs and limiting adoption.
It’s powerful technology — but not yet personalized, transparent, or practical enough for everyday CRM decision-making.
The Solution: Predict4Dynamics Brings Clarity, Control, and Confidence
Predict4Dynamics bridges the gap between complex AI predictions and actionable business insights, helping organizations move from reactive to proactive decision-making, without the cost or complexity.
Here’s how it transforms Dynamics 365 for users:
- Explainable AI with Azure OpenAI – Every prediction comes with human-understandable reasoning, powered by Azure OpenAI. Know not just what the model predicts, but why.
- No AI Builder Credits or Premium Licensing – Access predictive analytics without extra licensing barriers or hidden costs.
- Fully Tenant-Isolated & Secure – All Azure resources run within your own tenant, ensuring full compliance and control over your data.
- Ready-to-Use AI Models – Prebuilt for Leads and Opportunities, so you can start predicting immediately.
- Automatic Real-Time Predictions – Get instant forecasts the moment records are created or updated.
With Predict4Dynamics, AI-powered prediction isn’t just smart — it’s understandable, affordable, and built for everyone.
Sneak Peek: What’s Coming Inside Predict4Dynamics
We’re keeping a few surprises for launch day, but here’s a quick glimpse of what’s in store:
- Predefined Models for Leads & Opportunities: Start predicting conversions and deals from day one.
- Support for Custom & OOB Entities: Extend predictive power beyond sales into service, projects, and more.
- Multiple Models per Entity: Tailor predictions for different business segments or teams.
- Customizable Model Settings: Train models using your own organizational data for more accurate forecasts.
- Custom Prompt Explanations: Personalize how AI explains its reasoning with Azure OpenAI.
- Easy Setup & Configuration: Get started quickly, without complex integrations or dependencies.
With Predict4Dynamics, you’re not just using AI & ML — you’re understanding it, acting on it, and making smarter decisions every day.
Why This Matters: Turning Data into Predictive Action
In the world of CRM, speed and foresight define success. Predict4Dynamics helps organizations:
- Focus sales efforts on high-converting leads.
- Anticipate and prevent customer churn.
- Plan service schedules with predictive maintenance.
- Forecast project timelines, risks, and costs with precision.
It’s not just about forecasting numbers; it’s about making every CRM decision proactive, explainable, and impactful.
Predict4Dynamics empowers every Dynamics 365 user — from sales reps to service managers — to act on predictions they can trust.
FAQs: Understand Predictive Analytics for CRM in Simple Terms
- Why do organizations need predictive analytics in Dynamics 365?
Traditional reporting shows what has happened. Predictive analytics shows what will happen next, helping teams act proactively and prevent issues before they arise.
- What makes Predict4Dynamics different from AI Builder predictions?
Unlike AI Builder models, Predict4Dynamics doesn’t require premium licenses or AI Builder credits. It also provides explainable AI insights powered by Azure OpenAI, so you can understand the reasoning behind every prediction.
- Will it work for different modules like Sales, Service, or Projects?
Absolutely! Predict4Dynamics supports predictions for both out-of-the-box and custom entities — from leads and opportunities to service cases and project records.
- Is my data secure with predictive analytics?
Yes. All AI and machine learning resources are deployed within your own tenant, ensuring complete data isolation, privacy, and compliance.
The Future of CRM is Predictive — And It’s Almost Here
The wait won’t be long.
Predict4Dynamics is on its way to transform how you forecast, plan, and perform inside Dynamics 365 CRM.
With trust, transparency, and intelligence built into every prediction, your CRM decisions will become proactive, confident, and impactful.
Stay tuned for the official launch, or be among the first to experience it:
- Visit the Inogic Website for more details.
- Get early updates and a personalized demo – Reach us at crm@inogic.com, and see Predict4Dynamics in action before anyone else.