Innovation Letter - April Edition

Hello and welcome to the April edition of Inogic’s monthly dose of news and updates. In this edition, we will discuss the demand for AI solutions in organizations and how Inogic with its certified experts, is catering to them. We have some amazing blogs on Microsoft Copilot, and Power Pages, as well as some tips and tricks on how to increase your CRM engagement and ROI. And don’t forget to check out the hot product updates of the month.

Inogic and AI

Inogic AI Professional Services has developed two notable applications: The first analyzes buyer behavior by extracting comments from client conversations with Power Automate and assessing their sentiments using Azure OpenAI Services, categorizing them within CRM. The second is a keyword tracker that, through Power Automate and Azure OpenAI Services, identifies client communications containing specific keywords or their synonyms for streamlined communication and analysis. If your business requires implementing AI within your Dynamics 365 CRM and Power Platform, reach out to Inogic at crm@inogic.com.

Google re-Captcha in Power Pages

Google's re-CAPTCHA service enhances website security by using advanced risk analysis and adaptive challenges to distinguish between real users and bots. The blog details the integration of Google re-CAPTCHA into Power Pages, replacing the default solution to bolster security and user experience.

Adaptive Cards in Microsoft Copilot Studio

Adaptive Cards are customizable info boxes for bots, made with JSON code, that enhance bot interactions with text, images, and buttons, and can be shared across platforms. In this blog, we will learn how to add and edit Adaptive Cards in Microsoft Copilot Studio to maximize user engagement.

Data Masking Strategies Dynamics 365 CRM

Masking in Dynamics 365 CRM is essential for safeguarding sensitive personal details from unauthorized access and malicious attacks. In the blog, we will learn how to hide sensitive data based on specified regular expressions, which is applicable for hiding information like passport numbers, email addresses, or social security numbers.

Manage AI Builder Consumption Report

AI Builder is a component of Microsoft's Power Platform that allows organizations to customize their AI needs, managed by an administrator who allocates the necessary capacity to different environments. Here we will learn how to view and manage your credits.

Client Engagement with maps integrated within Dynamics 365 CRM

Sales teams traditionally struggle with inefficient prospecting, limited and irregular territory coverage, and lack of personalization. In this blog, let us look at how Maplytics helps with this by allowing location-based lead prospecting, demographic mapping, and proximity search for leads.

Easy SharePoint & CRM Integration Guide

Integrating Microsoft Dynamics 365 CRM with SharePoint improves workflow, collaboration, and document management. Many businesses choose this integration for its simplicity and storage cost savings. The blog provides a step-by-step guide on how to set up this integration effectively.

WhatsApp Integration with Dynamics 365 Customer Insights and Services

1. Enable Dynamics 365 Customer Insights with bulk or trigger-based WhatsApp campaign messaging to engage your customers effectively.

2. Gain access to insightful metrics like sent and delivered rates for enhanced campaign analysis.

Get your latest solution today. New to WhatsApp4Dynamics? Reach out to us at crm@inogic.com and start your 15-day free trial today.

SharePoint Integration with Dynamics 365 CRM

1. Now effortlessly create custom folder structures in SharePoint for both Activity and Non-activity Entities.

2. No more file size constraints. With SharePoint Security Sync, you can upload individual files of up to 1.5 GB.

Get your latest solution today. New to SharePoint Security Sync? Reach out to us at crm@inogic.com and start your 15-day free trial today.

At Inogic, we are passionate about delivering the best solutions to our customers. We value your feedback and appreciate your kind and 5-star reviews. They motivate us to keep improving our products and services and to exceed your expectations. Thank you for choosing Inogic.

Customer success is great

With Sharepoint Security Sync we improved Sharepoint folder access greatly. The customer success team reacts fast en helps in a way that increases the speed with which we have implemented this solution.

Great support

The product itself is great if it is configured correctly. We started use this product because the previous MS partner brought this over with little knowledge transfer. Inogic helped us to bring it to a working state. Great customer service from the team, quick response too.

Want to know more about what our clients and partners are saying about us? Read here

Latest Additions to the Inogic Family

We are thrilled to announce that we have welcomed some new clients and partners to our Inogic family in the past few months. We are grateful for the trust and confidence they have placed in us and our products and services. We look forward to working with them and delivering exceptional solutions for Dynamics 365 CRM and Power Platform. Want to be part of our family? Reach out to us today at crm@inogic.com