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June Highlights: Explore AI-Driven WhatsApp CRM, Intelligent Alerts & Event Highlights in This Month’s Digest!

We’re thrilled to share the spotlight on big happenings at Inogic! Our latest innovation, WhatsApp4Dynamics, combines the power of Copilot and Azure OpenAI with WhatsApp messaging—enabling businesses to automate replies, analyze sentiment, summarize conversations, and much more. It’s a game-changer for customer engagement, taking communication in Dynamics 365 CRM to an entirely new level.

But that’s not all — this month, we’re also putting the spotlight on Alerts4Dynamics, your go-to solution to stay on top of everything that matters in CRM.

With a strong global turnout across three time zones, our recent webinar showcased how Alerts4Dynamics helps eliminate missed follow-ups and delays with smart features like real-time alerts, personalized notifications, and multi-channel delivery. Watch the full recording to see how it can transform team communication and task management—right within Dynamics 365 CRM.

Also making waves this month: Our magical experience at Dynamics Minds 2025 in Slovenia!

We had an incredible time at Dynamics Minds 2025 in Slovenia, where innovation met recognition. The event’s wizardly theme provided the perfect backdrop for our magical 15+ apps at our booth, Maplytics session that drew a full house of attendees, and received rewards and recognition at the Dynamics Minds Award Ceremony.

Intrigued? Check out our blog!

CRM News and Articles

How to Create Effective AI Prompts Using Copilot in Power Apps

This blog explains how to create effective AI prompts for Copilot in Power Apps. It emphasizes using clear language, context, and defined outcomes for better results. Practical examples show how prompt refinement improves app-building. Mastering these tips helps users get the most from Copilot's AI support.

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Enhance File Management with the Attachment Control in Dynamics 365

This blog highlights the enhanced Attachment Control in Dynamics 365 CRM, making file management more intuitive and efficient. Users can upload, preview, and manage multiple files directly within forms. It supports drag-and-drop and various file formats. The feature boosts productivity by simplifying document handling in Dataverse.

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Exploring the Potential of Power Fx Functions (Preview) in Power Apps

This blog explores the potential of Power Fx Functions (Preview) in Power Apps. It highlights how these functions simplify app development with improved logic and reusability. The update enables more dynamic and efficient app creation. A valuable read for anyone working with Power Platform.

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Microsoft 365 Copilot Services Outsourcing: Smartest Move for Business Growth!

Outsourcing Microsoft 365 Copilot services helps businesses unlock Copilot’s full potential without overloading internal teams. Expert partners ensure faster deployment, tailored setups, and better ROI. It boosts productivity, streamlines AI integration, and supports long-term digital growth. A smart move for staying ahead in the AI-driven future.

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Azure Maps Integration for D365 CRM: Everything You Need to Know!

The blog highlights the integration of Azure Maps with Dynamics 365 CRM using Maplytics. It enables advanced features like route optimization, proximity search, and real-time data visualization. Users can view CRM records on a map, apply filters, and explore nearby clients or resources. This integration enhances decision-making with location-based insights directly within the CRM.

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AI Meets WhatsApp in Dynamics 365

Discover how AI-powered WhatsApp integration with Dynamics 365 CRM is transforming customer communication. The blog showcases the use of Azure OpenAI to automate responses, personalize outreach, and streamline interactions. It enables businesses to engage customers in real-time within a platform they use daily. A game-changer for sales, service, and support teams.

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New and Hot Upgrades

MailChimp Customer Journey Activity Syncing: Track and monitor activities from both automated and regular email campaigns within Dynamics 365 CRM.

Get your latest solution today.

New to Marketing4Dynamics?

Reach out to us at crm@inogic.com & start your 15-day free trial today.

Theme settings, Schedules and Holidays: Personalize your widget’s look and set schedules and holidays to deliver timely, on-brand customer conversations.

Get your latest solution today.

New to LiveChat4Dynamics?

Reach out to us at crm@inogic.com & start your 15-day free trial today.

Essential Tool for Document Management in Dynamics 365

Our team loves Attach2Dynamics! It has significantly streamlined how we manage attachments and documents within Dynamics 365 CRM…Read more>>

Intuitive tool and excellent support by the Inogic team.

We are actively using the Map My Relationships App in our CRM to visualize useful information in one comprehensive visual. It allows our users…Read more>>

Thanks for being a valued part of our community! More exciting updates are on the way to help you get the most out of Dynamics 365 CRM. Stay connected and productive!