AI isn't coming to CRM - it's already here. The way teams use CRM is changing fast, and AI is driving every bit of it. At Inogic, we've been heads-down building AI-powered apps that actually move the needle inside Dynamics 365. From intelligent automation to predictive insights, we're turning AI buzz into real business value. Smarter CRM starts here. Welcome to the May edition — let's get into it.
AI Solutions Spotlights
AI turns static maps into instant insight engines with AI. MapCopilot, the mapping assistant by Maplytics, lets Dynamics 365 users search, analyze & visualize CRM data on a map by typing simple queries.
WhatsApp4Dynamics adds AI-powered WhatsApp engagement to Dynamics 365 with quick replies, chat summaries, sentiment analysis, smart assistance, automation and personalized conversations.
DeDupeD's AI works within Dynamics 365 for duplicate data management, scanning for conflicting fields, identifying suitable master records, scoring values from 0–100%, & suggests the best data.
Next Best Action is an AI assistant for Microsoft Dynamics 365 that recommends the most impactful next step at the right time using CRM data, engagement signals, & insights to boost productivity.
Predict4Dynamics' AI scores your CRM leads & deals and highlights “WHY” behind every prediction in real time - right inside Dynamics 365 instant insights, plain English reasons, zero data leaving your tenant.
SharePoint Knowledge AI Search delivers instant answers from your SharePoint knowledge base using AI-powered search. Ask questions in natural language and get context-rich answers from relevant documents.
Professional Services
iSupport+.
Maximize your Microsoft Dynamics 365 investment with iSupport+. Expert support, user assistance, proactive issue resolution, & continuous optimization keep your CRM running smoothly & aligned with business goals.
Azure AI Services
Unlock the full potential of your Dynamics 365 investment with our Azure AI services, enabling intelligent insights, Document data extraction, automated content creation, and AI-powered assistance across your business workflows.
Microsoft Copilot
We configure Microsoft Copilot into Dynamics 365 Sales, Customer Service, and Field Service, delivering AI-powered case summaries, email drafting, lead qualification, and develop custom Copilot Studio agents for your business.
Upcoming Webinar
Thank you for being part of our community! Stay tuned for more updates, AI insights, and Power Platform tips to make the most of Dynamics 365 CRM.
