WhatsApp Messaging in CRM
Integrate WhatsApp Business into Dynamics 365 CRM for Effective Customer Engagement using WhatsApp4Dynamics
Delivered Happiness Globally!

What's WhatsApp4Dynamics?
WhatsApp4Dynamics integrates WhatsApp with Microsoft Dynamics 365 CRM, changing the way you manage customer interactions. This app allows you to send and receive WhatsApp messages and notifications directly within the Dynamics 365 interface. By merging CRM data with WhatsApp Business, WhatsApp4Dynamics provides context-rich interactions, transforming how sales, service, and marketing teams connect with customers globally. Step up your game and expand your customer reach with short, impactful messages—ditch the long emails and embrace the future of communication with WhatsApp4Dynamics!
Recent Updates
Users can set the auto refresh timer between 15 to 1800 seconds to maintain seamless communication
Create leads, contacts, accounts, and other entities directly from WhatsApp conversations.
Tailor Twilio-approved message templates with CRM dynamic fields for personalized communication.
The Assigned Team option enables teams to maintain distinct WhatsApp communications based on their specific roles.
Information Vault
Benefits of using WhatsApp4Dynamics
Integrates with Dynamics 365 for instant, real-time messaging, enhancing response times and efficiency.
Reach clients with personalized, timely messages on their preferred platform, strengthening relationships.
Manage all WhatsApp chats from Dynamics 365, simplifying tracking and follow-ups.
Get real-time updates for incoming and outgoing WhatsApp messages, keeping you in the loop at all times.