{"id":35409,"date":"2022-09-19T10:33:18","date_gmt":"2022-09-19T10:33:18","guid":{"rendered":"https:\/\/www.inogic.com\/news-and-updates-dynamics-crm\/"},"modified":"2022-09-19T10:33:18","modified_gmt":"2022-09-19T10:33:18","slug":"news-and-updates-dynamics-crm","status":"publish","type":"page","link":"https:\/\/www.inogic.com\/de\/companyinfo\/about-us\/news-and-updates-dynamics-crm\/","title":{"rendered":"news-and-updates-dynamics-crm"},"content":{"rendered":"\t\t
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News and Update<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Find all the updates related to the Dynamics CRM community and Inogic here. We keep updating this page with the latest information about Dynamics 365, Our products, Events that we are attending, and more.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Advanced Deduplication with Related Entity Support<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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31 March 2026<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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DeDupeD now introduces a more powerful way to detect and manage duplicate records in real time within Dynamics 365 CRM by leveraging related entity fields. Identify and merge hidden duplicates that traditional rules often miss by using intelligent matching techniques across linked data, such as Account or Company information. With enhanced matching accuracy, improved data consistency, and support for bulk deduplication, you can maintain a cleaner CRM, boost operational efficiency, and ensure more reliable insights, all from a single platform. Stay in control of your data quality with this advanced deduplication capability.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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New Release - Next Best Action<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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10 March 2026<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We\u2019re excited to introduce Next Best Action, an AI-powered assistant built to enhance productivity within Microsoft Dynamics 365 CRM. Powered by Microsoft Azure AI, it analyzes historical CRM data, activities, and engagement signals to recommend the most impactful next step to help users achieve their desired goals. From suggesting timely follow-ups with leads to prompting actions that move opportunities forward or improve customer engagement, Next Best Action delivers real-time, context-aware guidance directly within CRM. With confidence scores, priority indicators, and explainable insights, users clearly understand what action to take and why. Turn everyday CRM data into intelligent recommendations that drive efficiency, stronger relationships, and better business outcomes!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Tree View for CRM Data Visualization<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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15 December 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We\u2019re excited to introduce Tree View for CRM Data Visualization, a powerful new way to explore Dynamics 365 relationships visually. Instantly view accounts, contacts, opportunities, and connections in a clear, interactive tree-like structure, perform quick actions, and manage relationships without leaving context. Faster insights, fewer clicks, and complete clarity; all in one Tree View.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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New Release \u2013 Predict4Dynamics<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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19 November 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We\u2019re thrilled to announce the launch of Predict4Dynamics, a cutting-edge predictive analytics solution designed to revolutionize how you make decisions in Microsoft Dynamics 365 CRM. Designed using Azure Machine Learning and Explainable AI (XAI), Predict4Dynamics goes beyond predictions and reveals the \u201cwhy\u201d behind every outcome. Whether it\u2019s identifying which lead is most likely to convert, forecasting revenue trends, predicting customer churn, or anticipating field asset failures, Predict4Dynamics empowers your teams with transparent, data-driven foresight you can trust. No more guesswork \u2014 just actionable insights at your fingertips. Discover the future of predictive analytics for Dynamics 365 CRM today!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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New Release \u2013 SharePoint Knowledge AI Search<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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20 October 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We\u2019re thrilled to announce the launch of SharePoint Knowledge AI Search, a cutting-edge AI solution designed to transform the way you find and interact with your SharePoint content! Powered by Azure AI Search and Copilot, this tool delivers instant, accurate answers from your SharePoint files, all while maintaining SharePoint\u2019s native permissions and security compliance - no more endless scrolling or manual searching. Enhance productivity, save time, and access the information you need when you need it, all within a single intelligent interface. Discover the future of SharePoint search today!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Advanced Master Deciding & Merge Rules for Duplicate Record Management<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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01 October 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The new Merge Rules feature in DeDupeD lets you define customizable rules to automatically select the right master record, ensuring precise duplicate management. With FetchXML-based business rules, conditional filters, and configurable fallback actions, you can automate merges, flag records for review, or deny duplicates with ease. Keep your CRM data accurate, organized, and free from redundancy while maintaining complete control over your record management.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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New Feature: Pin Business Process Flows on Kanban Board<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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26 September 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Now users can pin Business Process Flows (BPFs) to the Kanban board for quick access. Use Global Pins to standardize processes across teams or Personal Pins to prioritize individual workflows. This update ensures better process alignment, faster navigation, and improved productivity in Dynamics 365.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Enhance Kanban Workflows with Lazy Loading & Custom Event Integration in D365<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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05 September 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Kanban Board now supports Lazy Loading for smooth scrolling and faster performance with large record volumes, along with Custom Event Integration that lets you add personalized actions to card movements for smarter workflows, seamless tracking, and higher productivity.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Capture Visitor Insights with Pre- & Post-Chat Questionnaires in D365<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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14 July 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Now collect key details before and after a chat using the new Questionnaires Settings! Ask visitors for info like name or reason for contact before the chat, and gather feedback after it ends. All responses are saved directly in Dynamics 365 CRM\u2014making follow-ups and service improvements easier than ever!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Track MailChimp Customer Journey Insights in CRM!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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23 May 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Introducing a new feature in Marketing4Dynamics for automated email campaign journey insights! Now, Dynamics 365 CRM users can seamlessly track and monitor automated Mailchimp campaign activities of the customer journey within CRM. This update provides valuable insights into customer interactions, enabling better engagement analysis and effective campaign performance tracking.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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New Release \u2013 Translate4Dynamics<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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3 April 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Inogic is excited to launch Translate4Dynamics, our latest innovative solution crafted to make Dynamics 365 CRM seamless for global teams! Break language barriers with the power of real-time translations, instantly converting CRM text fields into multiple languages with just ONE click. Powered by Azure AI Translator, it\u2019s fast, accurate, and seamless, managing multilingual data effortlessly, and enhancing customer experiences. Break boundaries with real-time translation within CRM!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Kanban Board is Now Microsoft Certified!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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12 March 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Kanban Board is now a Certified Software for Business Applications on Microsoft AppSource, meeting Microsoft\u2019s technical, security, and integration standards. Along with this milestone, Kanban Board introduces new features like Advanced Lane & Row Filters, Swim Lanes, and Customizable Card Widths, enhancing workflow efficiency. This achievement is a result of continuous innovation and valuable user feedback. Thank you for your support in making Kanban Board even better!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Smart Phone Number Format Matching in DeDupeD App\u200b<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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11 March 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The new Phone Number Formats feature in DeDupeD ensures duplicate detection even if the same phone number is saved in different formats. Whether a number is entered as 98, 92, 485673, or (989) 2485673, DeDupeD recognizes them as the same contact. This keeps your CRM data clean, improves accuracy, prevents redundancy, and ensures a unified customer database. Say goodbye to duplicate confusion and keep your records organized effortlessly!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Smarter Chat & Messaging Management in TextSMS4Dynamics\u200b<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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6 March 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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TextSMS4Dynamics now makes handling SMS conversations in Dynamics 365 CRM more organized. Effortlessly reassign chat sessions to the right user or team, prioritize record associations for accurate customer identification, and streamline messaging with reusable global templates. With team-based access control, restrict conversations to designated teams for better security management. These enhancements ensure seamless communication and enhance customer interactions all within your CRM.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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New Update: Design & Execute Mailchimp Campaigns within CRM<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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17 Feb 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Marketing4Dynamics now offers a more streamlined experience for creating and executing Mailchimp campaigns within Dynamics 365 CRM. Design, execute, track, and analyze campaigns without switching platforms, ensuring seamless marketing execution. With real-time synchronization, improved audience segmentation, and effortless campaign scheduling, you can save time, enhance efficiency, and drive better marketing outcomes\u2014all from within your CRM. Stay productive and optimize your marketing efforts with this enhanced integration.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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New Release - LiveChat4Dynamics<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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23 Oct 2024<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Introducing LiveChat4Dynamics, one of our omnichannel suit app, the ultimate solution for businesses using Dynamics 365 CRM! Seamlessly integrate live chat into your CRM system, allowing you to connect, engage, and track website visitors in real-time. With instant chat notifications, conversation tracking, and direct record creation within Dynamics 365, LiveChat4Dynamics boosts customer satisfaction and streamlines workflows. No more switching between platforms\u2014handle everything from one place. Enhance your productivity and customer experience with this powerful integration.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Maplytics - First Ever Microsoft AppSource Certified Software!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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23 May 2024<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In a major win, Maplytics, the application that integrates maps with Dynamics 365, has secured the prestigious \"Solution Partner with Certified Software\" designation on Microsoft AppSource. This achievement makes Maplytics the first geolocation solution to receive this certification, signifying its quality and adherence to Microsoft's standards. The certification enhances customer trust in Maplytics within Dynamics 365 and grants benefits like increased discoverability within the Microsoft marketplace and access to marketing resources.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Winter 2024 Update: Discover the Latest Features of DeDupeD<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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23 Dec 2024<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Winter brings new features to DeDupeD, the ultimate solution for managing duplicates in Dynamics 365 CRM. With Phonetic Fuzzy Matching, find and merge similar records like \u201cJohn Smith\u201d and \u201cJon Smyth.\u201d Use Duplicate Exclusion to whitelist duplicates and Relationships Selection to merge related records seamlessly. Automate duplicate detection with scheduled checks, and let Auto-Merge handle duplicates effortlessly. Gain control with Merge by Field Type, and enjoy Flexible Address Merging for Contacts, Accounts, and Leads, ensuring accurate, streamlined data management.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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New Release - LiveChat4Dynamics<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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23 Oct 2024<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Introducing LiveChat4Dynamics, one of our omnichannel suit app, the ultimate solution for businesses using Dynamics 365 CRM! Seamlessly integrate live chat into your CRM system, allowing you to connect, engage, and track website visitors in real-time. With instant chat notifications, conversation tracking, and direct record creation within Dynamics 365, LiveChat4Dynamics boosts customer satisfaction and streamlines workflows. No more switching between platforms\u2014handle everything from one place. Enhance your productivity and customer experience with this powerful integration.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Maplytics - First Ever Microsoft AppSource Certified Software!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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23 May 2024<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In a major win, Maplytics, the application that integrates maps with Dynamics 365, has secured the prestigious \"Solution Partner with Certified Software\" designation on Microsoft AppSource. This achievement makes Maplytics the first geolocation solution to receive this certification, signifying its quality and adherence to Microsoft's standards. The certification enhances customer trust in Maplytics within Dynamics 365 and grants benefits like increased discoverability within the Microsoft marketplace and access to marketing resources.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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New Release - TextSMS4Dynamics<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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23 January 2024<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Skip your email communication struggles! It's time to switch to a smarter and more personal approach. Introducing TextSMS4Dynamics, your game-changer SMS messaging integration for Dynamics 365 CRM. Effortlessly send and receive texts within your CRM. TextSMS4Dynamics Features - Seamless Integration: Forget switching between platforms send SMS directly to your CRM. Instant Connections: Reach customers on their preferred channel for higher open rates and quick delivery. Automation Messaging: Set up triggered messages and freeing you to focus on relationships. No more missed opportunities: Get notifications for incoming messages and access complete message history. Engaging Communication: Liven up your conversations with emojis and images, adding a personal touch that builds trust.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Attach2Dynamics Winter Release: New Features to Enhance Your CRM Integration<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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5 November 2023<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Attach2Dynamics welcomes winter with some warm and comforting features to improve your Attach2Dynamics integration to CRM.\nAttach2Dynamics can now migrate your email body content to SharePoint or any cloud storage option, freeing up valuable CRM storage space. The latest release lets you customize the text of document links to your desired preference. With Attach2Dynamics UI in CRM, you can now move files within folders to maintain a well-structured data hierarchy. This feature streamlines data organization and retrieval. Attach2Dynamics now also supports uploading single files up to 1.5 GB in size.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Additions to Undo2Restore - New Windows Tool<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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3 November 2023<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In the latest update of the Undo2Restore app, users can rejoice in the introduction of a powerful new feature. The Undo2Restore tool empowers users to effortlessly undo unwanted record changes and restore historically deleted records in bulk. This enhancement significantly improves the user experience and boosts time efficiency, providing a seamless and efficient means of retrieving accidentally deleted data and rectifying unwanted modifications. With the ability to undo changes in bulk, users can now manage their data more effectively and ensure data integrity within their Dynamics 365 CRM environment. This upgrade adds a valuable dimension to the Undo2Restore app, offering users greater control and flexibility in managing their CRM data.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Winter 2023 Update: Explore the New Features of SharePoint Security Sync<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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2 November 2023<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Winter is here, but so are some exciting new features of SharePoint Security Sync, the ultimate solution for integrating Dynamics 365 CRM and SharePoint.\nWith SharePoint Security Sync, now users can create multiple folders for activity entities in SharePoint. Now you can easily migrate your email body content to SharePoint or any cloud storage option. Allowing users to save CRM storage space. Moreover, you can customize the attachment link text in the email body to make it more personalized. SharePoint Security Sync now supports upload single file of up to 1.5 GB. Drag and drop files into folders within the user interface with ease. For faster processing, you can upload up to 100 records at once from the home grid. Finally, we are happy to announce that SharePoint Security Sync now supports modern BU features, making it more secure and reliable than ever before.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Additions to Undo2Restore - Winter 2023 Release<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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22 October 2023<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In the latest update of the Undo2Restore app, users can rejoice in the introduction of a powerful new feature. The Undo2Restore tool empowers users to effortlessly undo unwanted record changes and restore historically deleted records in bulk. This enhancement significantly improves the user experience and boosts time efficiency, providing a seamless and efficient means of retrieving accidentally deleted data and rectifying unwanted modifications. With the ability to undo changes in bulk, users can now manage their data more effectively and ensure data integrity within their Dynamics 365 CRM environment. This upgrade adds a valuable dimension to the Undo2Restore app, offering users greater control and flexibility in managing their CRM data.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Meet Inogic at #MySummitNA Booth #1429<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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15-20 October 2023\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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CRMUG Summit 2023 shall be conducted this year in Charlotte, North Carolina from Oct 15-20th. Team Inogic shall be present at the same at Booth #1429. The product experts from Team Maplytics shall be presenting a Live Solution Showcase, \u2018Reinventing Maps for Dynamics 365 CRM\/Field Service and Dataverse\u2019 on 18th Oct from 11:00 AM - 12 PM EST. Grace the occasion and don\u2019t forget to meet us! Let us discuss your queries, requirements, et al for all the 19 products of Inogic in a 1:1 interaction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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DeDupeD - Released!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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10 October 2023\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Say goodbye to Duplicate Records in Dynamics 365 CRM with DeDupeD Inogic\u2019s latest Productivity app. It enables users to detect and manage Duplicate records for any and all Dynamics 365 CRM entities (OOB or Custom). By doing so, it ensures data accuracy and consistency, improving the overall quality of the CRM database. The app allows users to merge duplicate records within the same entity, reducing clutter and simplifying data retrieval. Moreover, DeDupeD empowers users to set rules to prevent duplications, eliminating data inconsistencies. The ability to identify duplicates on field or column changes ensures proactive and ongoing data cleaning. Ultimately, DeDupeD streamlines the duplicate identification and merging processes, making it an indispensable tool for CRM users seeking to optimize data management and enhance efficiency.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Additions to Maplytics- Fall 2023 Release<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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6 October 2023\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The annual Autumn release has got with it the ability to plot smart routes for selected records with activities planned for each. View multiple travel routes on a map, simultaneously. Perform Shape Operations within Detail Map, mark places as favorites for quick access, visualize Drive Time Zone for Proximity Search by Time, and a lot more. The smartest addition in the release is the ability to schedule regular and recursive appointments based on the client\u2019s availability. Take a free trail to explore firsthand!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Meet Inogic at #MPPC23 Booth #102 <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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3-5 October 2023\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Team Inogic will be present at the annual Microsoft Power Platform Conference from October 3-5 in Las Vegas, Nevada at the MGM Grand Conference Center. Come, meet us at our Exhibitor Booth #102, or connect with us at crm@inogic.com to book a 1:1 interaction with our product experts gracing the conference.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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WhatsApp4Dynamics - Released!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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2 August 2023\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Now connect your WhatsApp to Microsoft Dynamics 365 CRM with WhatsApp4Dynamics! We at Inogic are thrilled to announce a brand new app WhatsApp4Dynamics, that will streamline communications unprecedentedly! Send, receive, trigger, automate, sync WhatsApp messages within Microsoft Dynamics 365 CRM and do a lot more with WhatsApp4Dynamics. Follow us to get an early access and be among the first to experience the power of WhatsApp4Dynamics. <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Get smarter with Maplytics May 2023 Release!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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31 May 2023\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Keep moving to stay relevant says the law of life. Team Maplytics has been following the T and is up with an epic upgrade. The User can now visualize data using support files in \u2018plot by drawing\u2019. The advancements in the Area Of Service enable the plotting and assigning of service areas. The User Interface of the Mobile App has a data grid to list the records, and a search bar to search specific records and perform mass actions. The Lasso tool within the Detail Map PCF Control makes data selection easy. The Batch Processing Tool has a special arrangement for the Non-Geocoded records, there is an upgrade to the steps of Territory Assignment, and a lot more!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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New Business Process Checklist to Enforce Best Practices - Released<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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2 December 2022\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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It is with great pleasure that we announce the release of our new productivity app for Dynamics 365 CRM users. Simplify business processes like never before with Business Process Checklist App. Create plans that automatically connect to the CRM records on which your users are working, be it Custom or OOB records, Business Process Flows and Custom Groups. Enforce best practices for carrying out day-to-day activities and guide users through the business process to complete it in the best way possible for maximum success. Save time by automating the task of communicating business best practices to CRM users.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Maplytics is up with new visual upgrades!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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10 October 2022\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In the Autumn of 2022, let us raise our hands to welcome the new upgrades to Maplytics within Dynamics 365 CRM! Users can now view the category donuts on the Dashboards. This is a convenient and quick way of visualizing and analyzing the data segregated based on specific categories. These donut charts can be used to view data such as Annual Sales, Revenue, Appointments, etc. for various sets of CRM records in the form of percentages graphically. Along with Donut charts, this season of new upgrades also witnessed the renovation of the Maplytics Mobile App within Dynamics 365 CRM. The new User interface works the same with an updated, vibrant, clean, and fresh new look with easy understanding and quick interfacing of functions! The new mobile interface adds to the ease of operations.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Introducing Gamifics365!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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18 May 2022<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Developing apps that cater to the needs of our Dynamics 365 CRM friends is what we specialize in! And with this aim in mind, we have introduced yet another happening app for our Dynamics 365 CRM friends \u2013 Gamifics365! Now, the daily mundane CRM operations will be more interesting and fun to do with the incorporation of Gamifics365. By implementing game mechanics into the regular routine of CRM users, Gamifics365 aims to enhance Dynamics 365 CRM user adoption by engaging users with motivating games and activities.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Maplytics January Release!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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19 January 2022\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We are thrilled to announce that we have come up with another release of Maplytics to elevate the geo-mapping experience of the Dynamics 365 CRM users. Some of the prominent features of our January 2022 release are- Real-Time Tracking, Multi-Search Layers in PCF, Multi-Address Plotting and others. Real-Time tracking will help the managers to improve the accountability of the Reps and thereby enhance the on-field productivity, while the features like Multi-Search Layers in PCF, Multi-Address Plotting and Adding Template in Dashboard will meet the data visualization needs of the users. Undoubtedly, this new release will equip the businesses to perform a drill down analysis of the CRM data.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Marketing4Dynamics Launch!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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10 August 2021<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We have launched another innovative solution for our Dynamics 365 CRM friends \u2013 Marketing4Dynamics. By syncing Mailchimp and Dynamics 365 CRM customer data, this app will ensure that you have quick and easy access to all marketing information such as campaigns, member activities, etc. right within Dynamics 365 CRM. This will help you to organize and manage marketing activities for various products and services with ease, thereby enhancing your overall productivity. <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Subscription and Recurring Billing Management Launch!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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5 August 2021\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We are exhilarated to announce the launch of our very first subscription management app for Dynamics 365 CRM \u2013 Subscription and Recurring Billing Management. Now all our friends in subscription-based business can rest easy as managing subscriptions, recurring billing processes and calculating taxes is going to be smooth and hassle free. No more manual accounting and error-prone calculations \u2013 Subscription and Recurring Billing Management is here to take this heavy burden off you!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Maplytics May Release 2021\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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20 January 2021\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We are excited to announce that we have released yet another Maplytics Update with new and advanced features along with honing some of the already existing features. In this release, our most powerful feature is to provide Real Time Tracking of Field reps and their location history.The other important features are assigning territories on defined rules and conditions, Land Area visualization, enhancements in Detail Map & Check-in feature.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Maplytics December Release\n\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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21 December 2020<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We're ending the year strong! We bring you the finale of our 2020 releases with our December release. We went all-in with our popular features and made them even better by introducing existing meetings and multi-user schedules for Appointment Planning, Auto Create, and Draft Territories in Territory Management, multi-user or multi-team Security Templates assigning, and PCF controls with more features in Detail Map. All in all, your mapping solution got more performant, flexible, and efficient to readily take on your business challenges and reach your vision in 2020.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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All Inogic Apps are now Preferred Apps on Microsoft AppSource<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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9 October 2020\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Adding another feather to the cap, it is a delight to inform our Dynamics 365 CRM peers and partners that all our productivity apps have now become Preferred Apps on Microsoft AppSource. After going through a thorough check for quality, performance and customer satisfaction all our Dynamics 365 CRM\/Power Apps productivity apps were validated by Microsoft experts and deemed worthy of holding the Preferred App on Microsoft AppSource badge. Not stopping here, we promise to develop more such high-quality, low-cost innovative solutions for our Dynamics 365 CRM friends. Just wait and watch!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Click2Undo Launch<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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14 May 2020\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We are exhilarated to announce the addition of yet another robust and multifunctional app for Dynamics 365 CRM viz. Click2Undo. As the name suggests, it is a 1-Click app to restore last state of records, changes done in fields of records, bulk history changes, or even restore deleted records. It is applicable to all entities and smartly reinstates the previous state of records ensuring a hassle-free performance and keeping the team hooked in what's more important i.e. Sales without the worry of losing data!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Maplytics April Release<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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15 April 2020<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We are happy to announce that in our Maplytics April release, we have come up with exciting new features that will improve the field presence of reps along with the visualization power. You can now visualize all the data of your organization together without switching screens using PCF Control (Detail Map Control for Dataset), plot routes using Truck Routing, conduct in-depth-analysis using multiple categories and also do POI search with keywords. These new features will optimize the performance of Dynamics 365 CRM mapping with maps.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Announcing Acquisition of 3 Rockton Software Products!\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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9 April 2020\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We are excited to inform you that we have acquired three popular Dynamics 365 CRM productivity apps from Rockton Software \u2013 Recurring Billing Manager, Auto Tax Calculator & Subscription Management. These apps are exclusively used to automate, manage and streamline billing and taxation process in Dynamics 365 CRM. With these new acquisitions we have achieved yet another milestone in providing out of the box solutions to Dynamics 365 CRM users.\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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SharePoint Security Sync Announced\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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25 November 2019\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We are excited to announce the addition of SharePoint Security Sync to our distinct array of productivity apps. With SharePoint Security Sync you can sync Dynamics 365 CRM and SharePoint security model. It will ensure that the security privileges granted to user in Dynamics 365 CRM is replicated in SharePoint. Just as in Dynamics 365 CRM the user will have restricted access to documents\/attachments stored in SharePoint, thus, ensuring data security. You can now store and manage data in SharePoint without any worries.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Map My Relationships Launch\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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25 November 2019<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Yet another app is ready to be added to our ever growing list of innovative solutions \u2013 Map My Relationships which will help you to visualize relationships between entities or related records in a single view. With this app you can get a summary of relationships between entities and easily navigate to these related records for performing quick actions like create Email, Phone Call, Appointment, etc. In a way Map My Relationships helps you to implement swift actions and complete tasks within a given period of time.\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Kanban Board Launch\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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25 November 2019\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Our next upcoming app is called Kanban Board, developed to provide you an organized and systematic view of Entity records in multiple lanes consisting of multiple cards (records). You can further drag and drop records from one lane to another and perform quick actions like Email, Phone Call, Appointment, etc. Finding records easily and filtering them on basis of date saves time and improves efficiency. Thus, with Kanban Board you can provide enhanced view of records and increase productivity of Dynamics 365 CRM users.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Reach out to us today to know more!<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tContact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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News and Update Find all the updates related to the Dynamics CRM community and Inogic here. We keep updating this page with the latest information about Dynamics 365, Our products, Events that we are attending, and more. Advanced Deduplication with Related Entity Support 31 March 2026 DeDupeD now introduces a more powerful way to detect […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":35445,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-35409","page","type-page","status-publish","hentry"],"yoast_head":"\nnews-and-updates-dynamics-crm - Inogic<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inogic.com\/de\/companyinfo\/about-us\/news-and-updates-dynamics-crm\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"news-and-updates-dynamics-crm - Inogic\" \/>\n<meta property=\"og:description\" content=\"News and Update Find all the updates related to the Dynamics CRM community and Inogic here. 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