{"id":5978,"date":"2017-06-29T17:58:20","date_gmt":"2017-06-29T12:28:20","guid":{"rendered":"https:\/\/www.inogic.com\/blog\/?p=5978"},"modified":"2017-06-29T17:58:20","modified_gmt":"2017-06-29T12:28:20","slug":"error-qualifying-lead-in-dynamics-365-customer-engagement","status":"publish","type":"post","link":"https:\/\/www.inogic.com\/blog\/2017\/06\/error-qualifying-lead-in-dynamics-365-customer-engagement\/","title":{"rendered":"Error Qualifying Lead in Dynamics 365 Customer Engagement"},"content":{"rendered":"<h4><strong>Issue<\/strong>:<\/h4>\n<p style=\"text-align: justify;\">When qualifying a lead in CRM, we receive the following error message.<\/p>\n<p style=\"text-align: justify;\">\u201cUnable to get property \u2018getUserPrivilege\u2019 of undefined or null reference Script\u201d<\/p>\n<p><a href=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2017\/06\/Error-Qualifying-Lead-in-Dynamics-365-Customer-Engagement-1.png\"><img decoding=\"async\" class=\"wp-image-5976  aligncenter\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2017\/06\/Error-Qualifying-Lead-in-Dynamics-365-Customer-Engagement-1.png\" alt=\"Error Qualifying Lead in Dynamics 365 Customer Engagement\" width=\"516\" height=\"241\" \/><\/a><strong>Reason<\/strong>:<\/p>\n<p style=\"text-align: justify;\">This was a customized system and we noticed the Company and Title field were missing from the lead form.<\/p>\n<p><strong>Solution<\/strong>:<\/p>\n<p style=\"text-align: justify;\">Add the fields back on the form, and if required hide them using the script and that does not throw an error.<\/p>\n<p style=\"text-align: justify;\"><a href=\"http:\/\/www.inogic.com\/product\/productivity-pack\/click-2-export-microsoft-dynamics-crm-reports\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignnone  wp-image-5642\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2017\/05\/Marketing-Banner.jpg\" alt=\"Export MS Dynamics CRM reports to PDF, Word, or Excel\" width=\"825\" height=\"102\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Issue: When qualifying a lead in CRM, we receive the following error message. \u201cUnable to get property \u2018getUserPrivilege\u2019 of undefined or null reference Script\u201d Reason: This was a customized system and we noticed the Company and Title field were missing from the lead form. Solution: Add the fields back on the form, and if required\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.inogic.com\/blog\/2017\/06\/error-qualifying-lead-in-dynamics-365-customer-engagement\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":13,"featured_media":5977,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[13,16,33],"tags":[748,1387],"class_list":["post-5978","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customizations","category-dynamics-365","category-javascript","tag-error-qualifying-lead","tag-qualifying-a-lead-in-crm"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/posts\/5978","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/comments?post=5978"}],"version-history":[{"count":0,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/posts\/5978\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/media\/5977"}],"wp:attachment":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/media?parent=5978"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/categories?post=5978"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/tags?post=5978"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}