{"id":37190,"date":"2024-01-29T15:47:27","date_gmt":"2024-01-29T10:17:27","guid":{"rendered":"https:\/\/www.inogic.com\/blog\/?p=37190"},"modified":"2024-01-29T15:47:27","modified_gmt":"2024-01-29T10:17:27","slug":"configure-and-customize-the-opportunity-pipeline-view-in-dynamics-365","status":"publish","type":"post","link":"https:\/\/www.inogic.com\/blog\/2024\/01\/configure-and-customize-the-opportunity-pipeline-view-in-dynamics-365\/","title":{"rendered":"Configure and Customize the Opportunity Pipeline view in Dynamics 365"},"content":{"rendered":"<p><strong>Opportunity Pipeline View<\/strong> visualizes the data and displays it in graphical formats based on the current pipeline phase of the records which helps the seller to find the records they want more quickly than the standard read-only grid. You can find more details regarding the look and feel of the same in the <a href=\"https:\/\/www.inogic.com\/blog\/2023\/08\/pipeline-view-in-microsoft-dynamics-365\/\" target=\"_blank\" rel=\"noopener\">Pipeline View in the Microsoft Dynamics 365<\/a> blog.<\/p>\n<p>In this blog, you will see how we configure or customize the Opportunity Pipeline view!<\/p>\n<p>1. In the <strong>Sales Hub,<\/strong> change the area to <strong>App Settings.<\/strong><\/p>\n<p>2. Under <strong>General Settings<\/strong>, select <strong>Opportunity Pipeline view.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-37191\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/1Pipeline-view-in-Dynamic-365.jpeg\" alt=\"Pipeline view in Dynamic 365\" width=\"1402\" height=\"736\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/1Pipeline-view-in-Dynamic-365.jpeg 1402w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/1Pipeline-view-in-Dynamic-365-300x157.jpeg 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/1Pipeline-view-in-Dynamic-365-1024x538.jpeg 1024w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/1Pipeline-view-in-Dynamic-365-768x403.jpeg 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/1Pipeline-view-in-Dynamic-365-660x346.jpeg 660w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/1Pipeline-view-in-Dynamic-365-380x200.jpeg 380w\" sizes=\"(max-width: 1402px) 100vw, 1402px\" \/><\/p>\n<p><strong>Make Pipeline view as default view:<\/strong><\/p>\n<p>You can set the <strong>Opportunity pipeline view<\/strong> as the <strong>default view<\/strong> so that you don\u2019t have to switch to it every time you access the opportunity list.<\/p>\n<p>For the same, go to the <strong>Customization &gt; Customize the system &gt; Entities &gt; Opportunity &gt; Control tab <\/strong>and select the pipeline view for the web, phone, and tablet as required. Also, you can configure related properties for the same as shown below,<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-37202\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/2Pipeline-view-in-Dynamic-365.jpeg\" alt=\"Pipeline view in Dynamic 365\" width=\"1392\" height=\"562\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/2Pipeline-view-in-Dynamic-365.jpeg 1392w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/2Pipeline-view-in-Dynamic-365-300x121.jpeg 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/2Pipeline-view-in-Dynamic-365-1024x413.jpeg 1024w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/2Pipeline-view-in-Dynamic-365-768x310.jpeg 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/2Pipeline-view-in-Dynamic-365-660x266.jpeg 660w\" sizes=\"(max-width: 1392px) 100vw, 1392px\" \/><\/p>\n<p><strong>Note<\/strong>: If you don\u2019t see the <strong>Pipeline view<\/strong> in the control list, click on <strong>Add Control<\/strong> to find and add the same. If you don\u2019t find the <strong>Pipeline view<\/strong> in the list of controls, you can look for the <strong>Deal Manager workspace<\/strong> control.<\/p>\n<p><strong>Set default form for side panel<\/strong><\/p>\n<p>You can set the default form for the opportunity to be displayed in the side panel when the seller opens the opportunity record from the opportunity pipeline view. Also, you can create a custom form for an opportunity, especially for the side panel, and set it as the default form.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-37201\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/3Pipeline-view-in-Dynamic-365.jpeg\" alt=\"Pipeline view in Dynamic 365\" width=\"1140\" height=\"227\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/3Pipeline-view-in-Dynamic-365.jpeg 1140w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/3Pipeline-view-in-Dynamic-365-300x60.jpeg 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/3Pipeline-view-in-Dynamic-365-1024x204.jpeg 1024w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/3Pipeline-view-in-Dynamic-365-768x153.jpeg 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/3Pipeline-view-in-Dynamic-365-660x131.jpeg 660w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-37200\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/4Pipeline-view-in-Dynamic-365.jpeg\" alt=\"Pipeline view in Dynamic 365\" width=\"1182\" height=\"639\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/4Pipeline-view-in-Dynamic-365.jpeg 1182w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/4Pipeline-view-in-Dynamic-365-300x162.jpeg 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/4Pipeline-view-in-Dynamic-365-1024x554.jpeg 1024w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/4Pipeline-view-in-Dynamic-365-768x415.jpeg 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/4Pipeline-view-in-Dynamic-365-660x357.jpeg 660w\" sizes=\"(max-width: 1182px) 100vw, 1182px\" \/><\/p>\n<p>Also, the sellers can switch to a different form as preferred, and that respective form will be set as the default form for the respective seller.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-37199\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/5Pipeline-view-in-Dynamic-365.jpeg\" alt=\"Pipeline view in Dynamic 365\" width=\"1179\" height=\"340\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/5Pipeline-view-in-Dynamic-365.jpeg 1179w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/5Pipeline-view-in-Dynamic-365-300x87.jpeg 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/5Pipeline-view-in-Dynamic-365-1024x295.jpeg 1024w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/5Pipeline-view-in-Dynamic-365-768x221.jpeg 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/5Pipeline-view-in-Dynamic-365-660x190.jpeg 660w\" sizes=\"(max-width: 1179px) 100vw, 1179px\" \/><\/p>\n<p><strong>Set default metrics for sellers<\/strong><\/p>\n<p>Here you can set the default metrics for all the sellers by clicking on the <strong>Edit Metrics<\/strong> button as shown below,<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-37198\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/6Pipeline-view-in-Dynamic-365.jpeg\" alt=\"Pipeline view in Dynamic 365\" width=\"1266\" height=\"480\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/6Pipeline-view-in-Dynamic-365.jpeg 1266w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/6Pipeline-view-in-Dynamic-365-300x114.jpeg 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/6Pipeline-view-in-Dynamic-365-1024x388.jpeg 1024w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/6Pipeline-view-in-Dynamic-365-768x291.jpeg 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/6Pipeline-view-in-Dynamic-365-660x250.jpeg 660w\" sizes=\"(max-width: 1266px) 100vw, 1266px\" \/><\/p>\n<p><strong>Customize Charts<\/strong><\/p>\n<p>You can customize the Deal tracker (i.e. Bubble chart) and Sales funnel (i.e. Funnel chart) to change the information that the seller views by clicking on the Edit icon present beside chart names,<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-37197\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/7Pipeline-view-in-Dynamic-365.jpeg\" alt=\"Pipeline view in Dynamic 365\" width=\"856\" height=\"215\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/7Pipeline-view-in-Dynamic-365.jpeg 856w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/7Pipeline-view-in-Dynamic-365-300x75.jpeg 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/7Pipeline-view-in-Dynamic-365-768x193.jpeg 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/7Pipeline-view-in-Dynamic-365-660x166.jpeg 660w\" sizes=\"(max-width: 856px) 100vw, 856px\" \/><\/p>\n<p><strong>Edit Deal tracker (i.e. Bubble chart)<\/strong><\/p>\n<p><u><img decoding=\"async\" class=\"alignnone size-full wp-image-37196\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/8Pipeline-view-in-Dynamic-365.jpeg\" alt=\"Pipeline view in Dynamic 365\" width=\"256\" height=\"763\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/8Pipeline-view-in-Dynamic-365.jpeg 256w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/8Pipeline-view-in-Dynamic-365-101x300.jpeg 101w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/><\/u><\/p>\n<p><strong>1. Chart Name<\/strong> \u00e0 Here you can set the name of chart as required.<\/p>\n<p><strong>2. Horizontal (x) axis<\/strong> \u00e0 Here you can select any <strong>DateTime<\/strong> field like Created On, Modified On, Est. close date, etc.<\/p>\n<p><strong>3. Vertical (y) axis<\/strong> \u00e0 Here you can select any <strong>numeric<\/strong> field like Est. Revenue (currency), Probability (whole number), etc.<\/p>\n<p><strong>4. Segment by <\/strong>\u00e0 Here you can select what the <strong>color codes indicates<\/strong> like you can select the Opportunity Grade to color code the bubbles based on the grade of opportunity.<\/p>\n<p><strong>5. Size<\/strong> \u00e0 Here you can select any <strong>numeric<\/strong> field like Est. Revenue (currency), Opportunity Discount (%) (Decimal) to indicate the size of the bubble.<\/p>\n<p><strong>6. Sort legend <\/strong>\u00e0 Here you can select how you want to <strong>sort the chart legend<\/strong> like <strong>Start to Finish <\/strong>or<strong> Finish to Start<\/strong> where legend indicates the color used for each segment. For example, if you have selected Opportunity Grade as the segment by, then the legends will be soreted based on the chronological order of the Opportunity Grade.<\/p>\n<p><strong>7. Tooltips <\/strong>\u00e0 Here you can select the details you want user to view as tooltips when they hover over a bubble. You can add maximum of 8 fields<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-37195\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/9Pipeline-view-in-Dynamic-365.jpeg\" alt=\"Pipeline view in Dynamic 365\" width=\"1199\" height=\"365\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/9Pipeline-view-in-Dynamic-365.jpeg 1199w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/9Pipeline-view-in-Dynamic-365-300x91.jpeg 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/9Pipeline-view-in-Dynamic-365-1024x312.jpeg 1024w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/9Pipeline-view-in-Dynamic-365-768x234.jpeg 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/9Pipeline-view-in-Dynamic-365-660x201.jpeg 660w\" sizes=\"(max-width: 1199px) 100vw, 1199px\" \/><\/p>\n<p><strong>Edit Sales funnel (i.e. Funnel chart)<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-37194\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/10Pipeline-view-in-Dynamic-365.jpeg\" alt=\"Pipeline view in Dynamic 365\" width=\"313\" height=\"487\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/10Pipeline-view-in-Dynamic-365.jpeg 313w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/10Pipeline-view-in-Dynamic-365-193x300.jpeg 193w\" sizes=\"(max-width: 313px) 100vw, 313px\" \/><\/p>\n<p><strong>1. Chart Name<\/strong> \u00e0 Here you can set the name of chart as required.<\/p>\n<p><strong>2. Segment by<\/strong> \u00e0 Here you can select what the <strong>color codes indicates<\/strong> like you can select the Pipeline Phase to color code the funnel based on the phases.<\/p>\n<p><strong>3. Values<\/strong> \u00e0 Here you can select the field for sizing the bars in the funnel.<\/p>\n<p><strong>4. Aggregation<\/strong> \u00e0 Here you can select the aggregate function to use for the Values field. For example, if you select the Est. revenue in the values and use Sum aggregation function then on hover over the segment in the funnel chart, you will see the aggregate value for the Est. revenue.<\/p>\n<p><strong>5. Sort legend<\/strong> \u00e0 Here you can select how you want to <strong>sort the segments<\/strong> like <strong>Start to Finish <\/strong>or<strong> Finish to Start<\/strong>. For example, if you have selected Pipeline Phase as the segment by and sorted as Finish to Start, then the pipeline phase display the funnel from the last pahse to first phase i.e. from Close to Qualify.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-37193\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/11Pipeline-view-in-Dynamic-365.jpeg\" alt=\"Pipeline view in Dynamic 365\" width=\"1145\" height=\"365\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/11Pipeline-view-in-Dynamic-365.jpeg 1145w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/11Pipeline-view-in-Dynamic-365-300x96.jpeg 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/11Pipeline-view-in-Dynamic-365-1024x326.jpeg 1024w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/11Pipeline-view-in-Dynamic-365-768x245.jpeg 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/11Pipeline-view-in-Dynamic-365-660x210.jpeg 660w\" sizes=\"(max-width: 1145px) 100vw, 1145px\" \/><\/p>\n<p>Also, you can hide the chart if you don\u2019t want to allow a seller to see it by turning off the <strong>Status<\/strong> toggle as shown below,<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-37192\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/12Pipeline-view-in-Dynamic-365.jpeg\" alt=\"Pipeline view in Dynamic 365\" width=\"863\" height=\"230\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/12Pipeline-view-in-Dynamic-365.jpeg 863w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/12Pipeline-view-in-Dynamic-365-300x80.jpeg 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/12Pipeline-view-in-Dynamic-365-768x205.jpeg 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/12Pipeline-view-in-Dynamic-365-660x176.jpeg 660w\" sizes=\"(max-width: 863px) 100vw, 863px\" \/><\/p>\n<p><strong>Conclusion<\/strong><\/p>\n<p>Customize the pipeline view to organize opportunities in a way that helps sellers make it easy to view or update information.<\/p>\n<p><a href=\"https:\/\/www.inogic.com\/product\/productivity-apps\/kanban-board-dynamics-365-crm\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone size-full wp-image-37203\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2024\/01\/Kanban-Board.gif\" alt=\"\" width=\"800\" height=\"200\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Opportunity Pipeline View visualizes the data and displays it in graphical formats based on the current pipeline phase of the records which helps the seller to find the records they want more quickly than the standard read-only grid. You can find more details regarding the look and feel of the same in the Pipeline View\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.inogic.com\/blog\/2024\/01\/configure-and-customize-the-opportunity-pipeline-view-in-dynamics-365\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[16],"tags":[2829],"class_list":["post-37190","post","type-post","status-publish","format-standard","hentry","category-dynamics-365","tag-opportunity-pipeline-view"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/posts\/37190","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/comments?post=37190"}],"version-history":[{"count":0,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/posts\/37190\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/media?parent=37190"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/categories?post=37190"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/tags?post=37190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}