Now navigate to https:\/\/make.powerapps.com<\/a> environment and Create a solution for Power Automate Flow.<\/p>\n Step 2<\/strong>: Create a new Automated Flow with triggering action as \u201cRow is Added, Modified or Deleted<\/strong>\u201d as shown in the below screenshot.<\/p>\n We will select Change Type<\/strong> as Added<\/strong> and Table Name<\/strong> as Opportunities<\/strong> for our requirement. Check in the screenshot below.<\/p>\n Step 3<\/strong>: On creation of Opportunity will first send an initial mail to the customer (i.e. Account) of the Opportunity, so add a step to create an Email Message by selecting Add a row step and selecting Email Messages entity with the below details of the email.<\/p>\n Please refer the screenshot below for reference emails created in the power automate flow step.<\/p>\n Step 4<\/strong>: Once the email is created will add a \u201cSend Email\u201d bound action step in Power Automate flow which will send an email message to Account.<\/p>\n Add a Perform a Bound Action<\/strong> step and select the below details within this step.<\/p>\n Table Name<\/strong> = Email Message<\/p>\n Action Name<\/strong> = \u201cSendEmail\u201d<\/p>\n Row ID<\/strong> = Unique Identifier of Email Message created in the previous step<\/p>\n IssueSend<\/strong> = Yes<\/p>\n Find screenshot below<\/p>\n Step 5: <\/strong>We have sent an initial mail so will wait for 2 days and send a follow-up email to the Customer.<\/p>\n Add a Delay<\/strong> Step in power Automate with Count<\/strong> as 2<\/strong> and Unit<\/strong> as Day<\/strong> as seen in the screenshot.<\/p>\n Step 6<\/strong>: Now to create a new email, add a step \u201cAdd a new Row<\/strong>\u201d and select Email Message Table Name with the below-listed details in the email message:<\/p>\n Email content of current follow-up Email<\/p>\n ——————- Original Message ——————-<\/p>\n From: Sender\u2019s Email<\/p>\n Sent: Sent On of the previous email<\/p>\n To: ‘torecipients’ of the previous email<\/p>\n Subject: subject of the previous email<\/p>\n Description of the previous email<\/p>\n Step 7:<\/strong> Add a Perform a bound Action<\/strong> step for sending the Follow-up Email to the Account of the Opportunity.<\/p>\n We have completed developing the power automate flow now save the flow and test the functionality by creating a new Opportunity in CRM.<\/p>\n You can check in Outlook the email will be received as shown below screenshot,<\/p>\n In this way, we can customize the process of sending a follow-up email as a trail mail to the previous email using Power Automate Flow.<\/p>\n","protected":false},"excerpt":{"rendered":" Microsoft Dynamics 365 CRM allows users to send an Email to any recipient through Power Automate Flow. Recently we received a requirement to send a follow-up email that should be trailing mail for the previous email after 2 days of New Opportunity. So, to fulfill this requirement, we have used Power Automate Flow to create\u2026 Read More: Send Trailing Follow-Up email in Microsoft Dynamics 365 CRM using\u2026 »<\/a><\/span><\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44,1985,2361],"tags":[2542],"class_list":["post-34506","post","type-post","status-publish","format-standard","hentry","category-power-apps","category-power-automate","category-technical","tag-power-automate-flow"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t![\"Power](\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2023\/04\/1Power-Automate-Flow-3.jpeg\")
<\/p>\n![\"Power](\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2023\/04\/2Power-Automate-Flow-3.jpeg\")
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<\/a><\/p>\n\n
![\"Power](\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2023\/04\/3Power-Automate-Flow-3.jpeg\")
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![\"Power](\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2023\/04\/6Power-Automate-Flow-2.jpeg\")
<\/p>\n![\"Power](\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2023\/04\/7Power-Automate-Flow-1.jpeg\")
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<\/p>\nConclusion<\/strong><\/h2>\n