{"id":32656,"date":"2022-09-23T10:08:45","date_gmt":"2022-09-23T04:38:45","guid":{"rendered":"https:\/\/www.inogic.com\/blog\/?p=32656"},"modified":"2025-05-05T14:54:21","modified_gmt":"2025-05-05T09:24:21","slug":"how-to-overcome-the-issue-of-clear-fields-value-of-bulk-update-command-in-resco-mobile-app","status":"publish","type":"post","link":"https:\/\/www.inogic.com\/blog\/2022\/09\/how-to-overcome-the-issue-of-clear-fields-value-of-bulk-update-command-in-resco-mobile-app\/","title":{"rendered":"How to overcome the issue of \u2018clear fields value\u2019 of Bulk Update command in Resco Mobile App"},"content":{"rendered":"<p>Resco Woodford has introduced a new feature in the latest release i.e., the <strong>Bulk Update<\/strong> option on the view which allows us to select multiple records and to perform <strong>Bulk Edit<\/strong> from the mobile app as well.<\/p>\n<p><strong><em>Note: This feature is available in version 15.1 or later of the Woodford and Resco Mobile CRM App. Additionally \u201cField Service Mobile &#8211; Xamarin\u201d is no longer available, so using the Resco Mobile CRM App, will require an additional license from Resco.<\/em><\/strong><\/p>\n<p>You can refer to the below blog to configure the same,<\/p>\n<p><a href=\"https:\/\/www.inogic.com\/blog\/2022\/08\/bulk-update-records-in-resco-mobile-app-within-dynamics-365-crm-and-more\/\" target=\"_blank\" rel=\"noopener\">Bulk Update records in Resco Mobile App<\/a><\/p>\n<p>Please refer to the below screenshots of the default behavior of the Bulk Edit command,<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-32657\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/1Resco-Mobile-App-1.jpeg\" alt=\"Resco Mobile App\" width=\"1023\" height=\"571\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/1Resco-Mobile-App-1.jpeg 1023w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/1Resco-Mobile-App-1-300x167.jpeg 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/1Resco-Mobile-App-1-768x429.jpeg 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/1Resco-Mobile-App-1-660x368.jpeg 660w\" sizes=\"(max-width: 1023px) 100vw, 1023px\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-32658\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/2Resco-Mobile-App-1.jpeg\" alt=\"Resco Mobile App\" width=\"1020\" height=\"625\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/2Resco-Mobile-App-1.jpeg 1020w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/2Resco-Mobile-App-1-300x184.jpeg 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/2Resco-Mobile-App-1-768x471.jpeg 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/2Resco-Mobile-App-1-660x404.jpeg 660w\" sizes=\"(max-width: 1020px) 100vw, 1020px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Once we clicked on the <strong>Save<\/strong> button, we will receive the above dialog with a warning i.e. it will clear the content of the other fields as well on which we haven\u2019t provided value for all selected records which can cause a loss of data.<\/p>\n<p>So let\u2019s take a look to overcome this issue which will not override the blank values while performing the Bulk update command,<\/p>\n<p>This \u201cBulk Update\u201d command updates all the fields that are displayed on the \u201cBulk Update form\u201d. To stop the updating of blank fields, we can hide those fields using the <strong>On Save rule<\/strong> of \u201cBulk Update form\u201d.<\/p>\n<p>Now let us go to the Woodford customizations to update the form and to add the <strong>On Save rule<\/strong> in which we can add conditions if a field does not contain data, then change the visibility of the field to false.<\/p>\n<p>Please refer to the below screenshots for the same,<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-32659\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/3Resco-Mobile-App-1.jpeg\" alt=\"Resco Mobile App\" width=\"1375\" height=\"517\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/3Resco-Mobile-App-1.jpeg 1375w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/3Resco-Mobile-App-1-300x113.jpeg 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/3Resco-Mobile-App-1-1024x385.jpeg 1024w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/3Resco-Mobile-App-1-768x289.jpeg 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/3Resco-Mobile-App-1-660x248.jpeg 660w\" sizes=\"(max-width: 1375px) 100vw, 1375px\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-32660\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/4Resco-Mobile-App-1.jpeg\" alt=\"Resco Mobile App\" width=\"1587\" height=\"913\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/4Resco-Mobile-App-1.jpeg 1587w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/4Resco-Mobile-App-1-300x173.jpeg 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/4Resco-Mobile-App-1-1024x589.jpeg 1024w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/4Resco-Mobile-App-1-768x442.jpeg 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/4Resco-Mobile-App-1-1536x884.jpeg 1536w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/4Resco-Mobile-App-1-660x380.jpeg 660w\" sizes=\"(max-width: 1587px) 100vw, 1587px\" \/><\/p>\n<p>After Saving all changes and publishing the project, if we perform the \u201cBulk Update\u201d we can see now only the changed field values will be updated on the selected records.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-32661\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/5Resco-Mobile-App-1.jpeg\" alt=\"Resco Mobile App\" width=\"1274\" height=\"717\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/5Resco-Mobile-App-1.jpeg 1274w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/5Resco-Mobile-App-1-300x169.jpeg 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/5Resco-Mobile-App-1-1024x576.jpeg 1024w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/5Resco-Mobile-App-1-768x432.jpeg 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/5Resco-Mobile-App-1-660x371.jpeg 660w\" sizes=\"(max-width: 1274px) 100vw, 1274px\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-32662\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/6Resco-Mobile-App-1.jpeg\" alt=\"Resco Mobile App\" width=\"1277\" height=\"702\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/6Resco-Mobile-App-1.jpeg 1277w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/6Resco-Mobile-App-1-300x165.jpeg 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/6Resco-Mobile-App-1-1024x563.jpeg 1024w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/6Resco-Mobile-App-1-768x422.jpeg 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/6Resco-Mobile-App-1-660x363.jpeg 660w\" sizes=\"(max-width: 1277px) 100vw, 1277px\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-32663\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/7Resco-Mobile-App-1.jpeg\" alt=\"Resco Mobile App\" width=\"1280\" height=\"712\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/7Resco-Mobile-App-1.jpeg 1280w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/7Resco-Mobile-App-1-300x167.jpeg 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/7Resco-Mobile-App-1-1024x570.jpeg 1024w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/7Resco-Mobile-App-1-768x427.jpeg 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2022\/09\/7Resco-Mobile-App-1-660x367.jpeg 660w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<h2><strong>Conclusion<\/strong><\/h2>\n<p>By adding the <strong>On Save rule<\/strong> on the <strong>Bulk Update form<\/strong>, we can overcome the issue of clearing other fields that were empty while performing the \u201cBulk Update\u201d operation from the selected records.<\/p>\n<p><em><strong>Ps:<\/strong>\u00a0Our favorite Community Summit is back trending with #MySummitNA \u2013 Eagerly awaiting to meet our CRM friends in person. Inogic will be at\u00a0Booth #1334\u00a0at the Summit, Gaylord Palms, Orlando, FL from 10<sup>th<\/sup>\u00a0to 13<sup>th<\/sup>\u00a0October 2022. Do block your calendars for 12.15 pm on Oct 12<sup>th<\/sup>\u00a0for our Partner Solution Showcase session\u00a0<a href=\"https:\/\/www.maplytics.com\/blog\/attending-community-summit-north-america-at-orlando-lets-catch-up-at-booth-1334\/\" target=\"_blank\" rel=\"noopener\">Maps for CRM \u2013 Maplytics<\/a>\u00a0by our CEO at Room Coastal 7 \u2013 Convention Center, Level 2. Register now using our Promo Code\u00a0INOGIC10, and avail of 10% off on your registration!\u00a0<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Resco Woodford has introduced a new feature in the latest release i.e., the Bulk Update option on the view which allows us to select multiple records and to perform Bulk Edit from the mobile app as well. Note: This feature is available in version 15.1 or later of the Woodford and Resco Mobile CRM App.\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.inogic.com\/blog\/2022\/09\/how-to-overcome-the-issue-of-clear-fields-value-of-bulk-update-command-in-resco-mobile-app\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[16,18,48,2361],"tags":[1445],"class_list":["post-32656","post","type-post","status-publish","format-standard","hentry","category-dynamics-365","category-dynamics-365-v9-2","category-resco-mobile-crm","category-technical","tag-resco-mobile-app"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/posts\/32656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/comments?post=32656"}],"version-history":[{"count":0,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/posts\/32656\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/media?parent=32656"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/categories?post=32656"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/tags?post=32656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}