{"id":29269,"date":"2021-09-06T11:34:37","date_gmt":"2021-09-06T11:34:37","guid":{"rendered":"https:\/\/www.inogic.com\/blog\/?p=29269"},"modified":"2021-09-08T05:05:41","modified_gmt":"2021-09-08T05:05:41","slug":"enhanced-user-experience-with-new-modern-control-on-subject-entity","status":"publish","type":"post","link":"https:\/\/www.inogic.com\/blog\/2021\/09\/enhanced-user-experience-with-new-modern-control-on-subject-entity\/","title":{"rendered":"Enhanced user experience with new Modern Control on Subject Field"},"content":{"rendered":"

Introduction<\/strong><\/h4>\n

As we already know the Subject<\/strong> table is used to create a hierarchy of topics to organize and maintain information and categorize service Cases, Knowledge Base Articles, and Products in Dynamics 365 CRM.<\/p>\n

In recent 2021 Wave 2 release, new user experience on Subject table has been introduced i.e. a new subject control – Selection TreeView Control<\/strong> – has been added which makes it easier for users to view and search subject tree hierarchy. It is enabled by default for out-of-the-box forms as shown below:<\/p>\n

\"new-Modern-Control-on-Subject-Entity\"<\/p>\n

This control makes it easy for users to view subject hierarchy as shown below:<\/p>\n

\"new<\/p>\n

Before, users were not able to search for the subject but this new control provides the ability to search across parent subject and child nodes as well, as shown below:<\/p>\n

A subject column without control:<\/strong><\/h4>\n

\"new<\/p>\n

A subject column with modern control enabled:<\/h4>\n

\"new<\/p>\n

Also, when we search for any subject, it highlights the result as shown below:<\/p>\n

\"new<\/p>\n

Conclusion: <\/strong><\/h4>\n

The new modern control i.e. Selection TreeView Control on the Subject field makes the user experience much easier for viewing n number of Parent Subject and Child Nodes.<\/p>\n

Reference link: https:\/\/docs.microsoft.com\/en-us\/dynamics365-release-plan\/2021wave2\/service\/dynamics365-customer-service\/modern-control-subject-entity<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Introduction As we already know the Subject table is used to create a hierarchy of topics to organize and maintain information and categorize service Cases, Knowledge Base Articles, and Products in Dynamics 365 CRM. In recent 2021 Wave 2 release, new user experience on Subject table has been introduced i.e. a new subject control –\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1920,2361],"tags":[2392,1946],"class_list":["post-29269","post","type-post","status-publish","format-standard","hentry","category-microsoft-wave-2","category-technical","tag-modern-control","tag-wave-2-release"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/posts\/29269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/comments?post=29269"}],"version-history":[{"count":0,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/posts\/29269\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/media?parent=29269"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/categories?post=29269"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/tags?post=29269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}