{"id":26920,"date":"2021-02-24T12:21:22","date_gmt":"2021-02-24T12:21:22","guid":{"rendered":"https:\/\/www.inogic.com\/blog\/?p=26920"},"modified":"2021-02-24T12:21:22","modified_gmt":"2021-02-24T12:21:22","slug":"using-entity-extraction-ai-model-within-dynamics-365-crm-power-apps-part-1","status":"publish","type":"post","link":"https:\/\/www.inogic.com\/blog\/2021\/02\/using-entity-extraction-ai-model-within-dynamics-365-crm-power-apps-part-1\/","title":{"rendered":"Using Entity Extraction AI Model within Dynamics 365 CRM \/ Power Apps – Part 1"},"content":{"rendered":"

Introduction:<\/strong><\/p>\n

What comes in your mind first when you think of the Entity Extraction AI model?<\/p>\n

You might relate this with entities of Model Driven apps. However, this is not something related to it.<\/p>\n

Entity here does not demonstrate the entities we see in Model Driven Apps in Dynamics CRM but they are nouns like color, number, city, language, etc. So here, we are talking about the AI model, which extracts the entities like color, person, city, country, etc. from unstructured text, which we can use as per our business needs.<\/p>\n

For Example, below is the message received from a customer, \u201cHi, I am Sam from Canada. I have few questions on the application form. Could you please connect me with a French-speaking person from your team?\u201d<\/p>\n

Output of above text:<\/p>\n\n\n\n\n\n\n
Entity<\/strong><\/td>\nEntity Type<\/strong><\/td>\n<\/tr>\n
Sam<\/td>\nPerson<\/td>\n<\/tr>\n
Canada<\/td>\nCountry<\/td>\n<\/tr>\n
French<\/td>\nLanguage<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

With help of the Entity Extraction AI model, we could identify the key elements from the unstructured text and could classify them into predefined categories. Microsoft has added the Entity Extraction AI Model into its Dynamics 365 AI Builder capabilities.<\/p>\n

There are two separate things that we should understand when we talk about the Entity Extraction AI Model.<\/p>\n

We can leverage the potential of Entity Extraction AI Model in AI Builder using the below two ways,<\/p>\n