{"id":24210,"date":"2020-07-25T11:55:22","date_gmt":"2020-07-25T11:55:22","guid":{"rendered":"https:\/\/www.inogic.com\/blog\/?p=24210"},"modified":"2020-07-25T12:05:40","modified_gmt":"2020-07-25T12:05:40","slug":"lets-explore-a-smarter-way-to-work-with-cases-using-kanban-view-within-dynamics-365-crm","status":"publish","type":"post","link":"https:\/\/www.inogic.com\/blog\/2020\/07\/lets-explore-a-smarter-way-to-work-with-cases-using-kanban-view-within-dynamics-365-crm\/","title":{"rendered":"Let\u2019s explore a smarter way to Work with Cases using Kanban View within Dynamics 365 CRM"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter  wp-image-24226\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/Kanban-Board.jpg\" alt=\"Kanban Board\" width=\"972\" height=\"555\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/Kanban-Board.jpg 700w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/Kanban-Board-300x171.jpg 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/Kanban-Board-660x377.jpg 660w\" sizes=\"(max-width: 972px) 100vw, 972px\" \/><\/p>\n<p>Do you find reports with charts and graphs more appealing? Does visual representation give you more clarity of data? Do you think visualization improves analysis of data?<\/p>\n<p>If yes, then we have an amazing app which will visualize your Dynamics 365 CRM data in Kanban View \u2013 our very own visualization tool known as <a href=\"https:\/\/www.inogic.com\/product\/productivity-apps\/kanban-board-dynamics-365-crm\" target=\"_blank\" rel=\"noopener noreferrer\">Kanban Board.<\/a><\/p>\n<p>Kanban Board with its ability to categorize and visualize data provides a quick review of Dynamics 365 CRM records in a card-based view that helps you to easily identify the status of the records. It is a visual tool that will help you organize data as per your business requirement.<\/p>\n<p>So, what are the benefits of using Kanban Board?<\/p>\n<p>1. You will have the ability to easily organize and categorize records of a given entity in Kanban view as per the Business Process Flow defined for that entity. For example, if you enabled Business Process Flow (BPF) for Case entity then you will get a clear view of how many of your records are in which stage of business process and accordingly you can come up with action plan to resolve all the pending cases.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-24211\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/1Kanban-View-within-Dynamics-365-CRM.png\" alt=\"Kanban View within Dynamics 365 CRM\" width=\"950\" height=\"570\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/1Kanban-View-within-Dynamics-365-CRM.png 827w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/1Kanban-View-within-Dynamics-365-CRM-300x180.png 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/1Kanban-View-within-Dynamics-365-CRM-768x462.png 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/1Kanban-View-within-Dynamics-365-CRM-660x397.png 660w\" sizes=\"(max-width: 950px) 100vw, 950px\" \/><\/p>\n<p>2. You can categorize and group records in row based on any field value; for example, priority \u2013 here you can differentiate the records into High, Normal or Low category.<\/p>\n<p>You can also drag and drop the records (cards) from one row to another which will update the field of that record in both lane &amp; row.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-24212\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/2Kanban-View-within-Dynamics-365-CRM.png\" alt=\"Kanban View within Dynamics 365 CRM\" width=\"1366\" height=\"626\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/2Kanban-View-within-Dynamics-365-CRM.png 1366w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/2Kanban-View-within-Dynamics-365-CRM-300x137.png 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/2Kanban-View-within-Dynamics-365-CRM-768x352.png 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/2Kanban-View-within-Dynamics-365-CRM-1024x469.png 1024w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/2Kanban-View-within-Dynamics-365-CRM-660x302.png 660w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" \/><\/p>\n<p>3. With Kanban Board you can present the selected View in a Kanban View for quick access and easy understanding and classification of the data in the view. So, with just one glance you will get brief idea about the status of records.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-24213\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/3Kanban-View-within-Dynamics-365-CRM.png\" alt=\"Kanban View within Dynamics 365 CRM\" width=\"1915\" height=\"981\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/3Kanban-View-within-Dynamics-365-CRM.png 1915w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/3Kanban-View-within-Dynamics-365-CRM-300x154.png 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/3Kanban-View-within-Dynamics-365-CRM-768x393.png 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/3Kanban-View-within-Dynamics-365-CRM-1024x525.png 1024w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/3Kanban-View-within-Dynamics-365-CRM-660x338.png 660w\" sizes=\"(max-width: 1915px) 100vw, 1915px\" \/><\/p>\n<p>4. You will have quick access to important information in a compact card view. The records in the Kanban View are represented as compact cards where you can define up to 5 fields to be displayed in the card. With this you will get all the necessary information displayed on the screen. This will lead to easy analysis of Dynamics 365 CRM data thereby saving time and effort.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-24214\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/4Kanban-View-within-Dynamics-365-CRM.png\" alt=\"Kanban View within Dynamics 365 CRM\" width=\"956\" height=\"818\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/4Kanban-View-within-Dynamics-365-CRM.png 914w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/4Kanban-View-within-Dynamics-365-CRM-300x257.png 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/4Kanban-View-within-Dynamics-365-CRM-768x657.png 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/4Kanban-View-within-Dynamics-365-CRM-660x565.png 660w\" sizes=\"(max-width: 956px) 100vw, 956px\" \/><\/p>\n<p>5. You will have the ability to define quick activity actions for the records. Each card supports defining of up to 3 quick activity actions. You can create the activity record defined in a single click from this view.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-24215\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/5Kanban-View-within-Dynamics-365-CRM.png\" alt=\"Kanban View within Dynamics 365 CRM\" width=\"960\" height=\"516\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/5Kanban-View-within-Dynamics-365-CRM.png 917w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/5Kanban-View-within-Dynamics-365-CRM-300x161.png 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/5Kanban-View-within-Dynamics-365-CRM-768x413.png 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/5Kanban-View-within-Dynamics-365-CRM-660x355.png 660w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/p>\n<p>6. Kanban Board works in context of the native CRM environment and responds to all native ribbon actions available for traditional views. You can use this control to replace the default visualization available for the views in CRM and can perform any action from the ribbon bar by selecting the cards as you would in the traditional view upon selecting a record.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-24216\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/6Kanban-View-within-Dynamics-365-CRM.png\" alt=\"6Kanban View within Dynamics 365 CRM\" width=\"1920\" height=\"662\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/6Kanban-View-within-Dynamics-365-CRM.png 1920w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/6Kanban-View-within-Dynamics-365-CRM-300x103.png 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/6Kanban-View-within-Dynamics-365-CRM-768x265.png 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/6Kanban-View-within-Dynamics-365-CRM-1024x353.png 1024w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/6Kanban-View-within-Dynamics-365-CRM-660x228.png 660w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p>7. You will have the ability to search through native quick search available for views in CRM. Just enter the record name in search box and within seconds you will have the result. Being a Power Apps Component that replaces the OOB grid components of the view, results of the quick search is reflected in the Kanban View as well.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-24217\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/7Kanban-View-within-Dynamics-365-CRM.png\" alt=\"Kanban View within Dynamics 365 CRM\" width=\"1979\" height=\"503\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/7Kanban-View-within-Dynamics-365-CRM.png 1979w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/7Kanban-View-within-Dynamics-365-CRM-300x76.png 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/7Kanban-View-within-Dynamics-365-CRM-768x195.png 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/7Kanban-View-within-Dynamics-365-CRM-1024x260.png 1024w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/7Kanban-View-within-Dynamics-365-CRM-660x168.png 660w\" sizes=\"(max-width: 1979px) 100vw, 1979px\" \/><\/p>\n<p>8. With Kanban Board you can sort the records in the lanes and also filter the data in the view by \u2018CreatedOn\u2019 date. You will be able to sort the records (cards) \u00a0in ascending or descending order of the field selected.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-24218\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/8Kanban-View-within-Dynamics-365-CRM.png\" alt=\"Kanban View within Dynamics 365 CRM\" width=\"1440\" height=\"777\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/8Kanban-View-within-Dynamics-365-CRM.png 1440w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/8Kanban-View-within-Dynamics-365-CRM-300x162.png 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/8Kanban-View-within-Dynamics-365-CRM-768x414.png 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/8Kanban-View-within-Dynamics-365-CRM-1024x553.png 1024w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/8Kanban-View-within-Dynamics-365-CRM-660x356.png 660w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-24219\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/9Kanban-View-within-Dynamics-365-CRM.png\" alt=\"Kanban View within Dynamics 365 CRM\" width=\"972\" height=\"804\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/9Kanban-View-within-Dynamics-365-CRM.png 816w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/9Kanban-View-within-Dynamics-365-CRM-300x249.png 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/9Kanban-View-within-Dynamics-365-CRM-768x636.png 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2020\/07\/9Kanban-View-within-Dynamics-365-CRM-660x547.png 660w\" sizes=\"(max-width: 972px) 100vw, 972px\" \/><\/p>\n<p>With all these benefits one can say Kanban Board is your go-to app for visualizing Dynamics 365 CRM data in Kanban View.<\/p>\n<p>So, what are you waiting for?<\/p>\n<p>Download and explore this handy visualization tool from our <a href=\"https:\/\/www.inogic.com\/product\/productivity-apps\/kanban-board-dynamics-365-crm\" target=\"_blank\" rel=\"noopener noreferrer\">Website<\/a> or <a href=\"https:\/\/appsource.microsoft.com\/en-us\/product\/dynamics-365\/inogic.kanban-board-dynamics-365-crm?tab=Overview\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft AppSource<\/a> for a trial period of 15 days.<\/p>\n<p>Feel free to contact us at <a href=\"mailto:crm@inogic.com\">crm@inogic.com<\/a> for a personal demo.<\/p>\n<p>Until then \u2013 Stay Safe, Stay Healthy!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you find reports with charts and graphs more appealing? Does visual representation give you more clarity of data? Do you think visualization improves analysis of data? If yes, then we have an amazing app which will visualize your Dynamics 365 CRM data in Kanban View \u2013 our very own visualization tool known as Kanban\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.inogic.com\/blog\/2020\/07\/lets-explore-a-smarter-way-to-work-with-cases-using-kanban-view-within-dynamics-365-crm\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":13,"featured_media":24221,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1976],"tags":[],"class_list":["post-24210","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kanban-board"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/posts\/24210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/comments?post=24210"}],"version-history":[{"count":0,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/posts\/24210\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/media\/24221"}],"wp:attachment":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/media?parent=24210"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/categories?post=24210"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/tags?post=24210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}