{"id":20499,"date":"2019-09-18T12:17:54","date_gmt":"2019-09-18T12:17:54","guid":{"rendered":"https:\/\/www.inogic.com\/blog\/?p=20499"},"modified":"2019-09-18T12:17:54","modified_gmt":"2019-09-18T12:17:54","slug":"use-of-relative-urls-in-dynamics-365-crm-classic-web-unified-interface-sitemap","status":"publish","type":"post","link":"https:\/\/www.inogic.com\/blog\/2019\/09\/use-of-relative-urls-in-dynamics-365-crm-classic-web-unified-interface-sitemap\/","title":{"rendered":"Use of Relative URLs in Dynamics 365 CRM Classic Web &#038; Unified Interface SiteMap"},"content":{"rendered":"<h2><strong>Introduction<\/strong><\/h2>\n<p>In this blog, we\u2019ll see how to use Relative URLs in Dynamics 365 CRM Classic Web, and Dynamics 365 CRM Unified Interface, and the difference between the two while opening a Relative URL.<\/p>\n<p>There are some entities in Dynamics 365 CRM which are not directly available or accessible on the SiteMap (e.g. Document Template, Email Template, etc.)<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-20500\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/1Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap.png\" alt=\"Use of Relative URLs in Dynamics 365 CRM Classic Web &amp; Unified Interface SiteMap\" width=\"810\" height=\"268\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/1Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap.png 810w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/1Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap-300x99.png 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/1Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap-768x254.png 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/1Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap-660x218.png 660w\" sizes=\"(max-width: 810px) 100vw, 810px\" \/><\/p>\n<p><img decoding=\"async\" class=\"aligncenter  wp-image-20501\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/2Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap.png\" alt=\"Use of Relative URLs in Dynamics 365 CRM Classic Web &amp; Unified Interface SiteMap\" width=\"1089\" height=\"655\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/2Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap.png 613w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/2Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap-300x180.png 300w\" sizes=\"(max-width: 1089px) 100vw, 1089px\" \/><\/p>\n<p>So we can make them accessible or available directly by adding its Relative URL in the SiteMap.<\/p>\n<p>Let\u2019s take example of Document Template entity, where we\u2019ll use its Relative URL, and add the same in SiteMap i.e.\u00a0 \u201c<strong>\/main.aspx?etn=documenttemplate&amp;pagetype=EntityList<\/strong>\u201d (see images below).<\/p>\n<p style=\"padding-left: 160px;\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-20502\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/3Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap.png\" alt=\"Use of Relative URLs in Dynamics 365 CRM Classic Web &amp; Unified Interface SiteMap\" width=\"330\" height=\"328\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/3Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap.png 330w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/3Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap-150x150.png 150w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/3Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap-300x298.png 300w\" sizes=\"(max-width: 330px) 100vw, 330px\" \/><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-20503\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/4Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap.png\" alt=\"Use of Relative URLs in Dynamics 365 CRM Classic Web &amp; Unified Interface SiteMap\" width=\"1145\" height=\"467\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/4Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap.png 736w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/4Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap-300x122.png 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/4Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap-660x268.png 660w\" sizes=\"(max-width: 1145px) 100vw, 1145px\" \/><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-20504\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/5Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap.png\" alt=\"Use of Relative URLs in Dynamics 365 CRM Classic Web &amp; Unified Interface SiteMap\" width=\"1064\" height=\"528\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/5Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap.png 778w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/5Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap-300x148.png 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/5Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap-768x380.png 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/5Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap-660x327.png 660w\" sizes=\"(max-width: 1064px) 100vw, 1064px\" \/><\/p>\n<p>As you can see, by using Document Template\u2019s Relative URL, we are able to open it in Classic Web. Now let\u2019s take a look on how to achieve the same in Dynamics 365 CRM Unified Interface.<\/p>\n<p>I\u2019ve already created a Model-Driven App to perform the above in Unified Interface. I have used the same Relative URL which I used in Classic Web i.e. \u201c<strong>\/main.aspx?etn=documenttemplate&amp;pagetype=EntityList<\/strong>\u201d<\/p>\n<p style=\"padding-left: 200px;\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-20505\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/6Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap.png\" alt=\"Use of Relative URLs in Dynamics 365 CRM Classic Web &amp; Unified Interface SiteMap\" width=\"256\" height=\"297\" \/><\/p>\n<p>But when I click on it, I get the below error.<\/p>\n<p style=\"padding-left: 40px;\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-20506\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/7Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap.png\" alt=\"Use of Relative URLs in Dynamics 365 CRM Classic Web &amp; Unified Interface SiteMap\" width=\"536\" height=\"194\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/7Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap.png 536w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/7Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap-300x109.png 300w\" sizes=\"(max-width: 536px) 100vw, 536px\" \/><\/p>\n<p>I entered the URL which I used in Classic Web but the same URL isn\u2019t working in my Model-Driven app.<\/p>\n<p>So after extensive debugging, I found out that the pagetype entered i.e. pagetype=EntityList is wrong, and it needs to be in lowercase.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-20507\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/8Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap.png\" alt=\"Use of Relative URLs in Dynamics 365 CRM Classic Web &amp; Unified Interface SiteMap\" width=\"928\" height=\"293\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/8Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap.png 738w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/8Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap-300x95.png 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/8Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap-660x208.png 660w\" sizes=\"(max-width: 928px) 100vw, 928px\" \/><\/p>\n<p>So after changing the Relative URL to lower case \u201c<strong>\/main.aspx?etn=documenttemplate&amp;pagetype=entitylist<\/strong>\u201d, it worked like a charm.<\/p>\n<p style=\"padding-left: 160px;\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-20508\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/9Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap.png\" alt=\"Use of Relative URLs in Dynamics 365 CRM Classic Web &amp; Unified Interface SiteMap\" width=\"324\" height=\"84\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/9Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap.png 324w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/9Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap-300x78.png 300w\" sizes=\"(max-width: 324px) 100vw, 324px\" \/><\/p>\n<p><img decoding=\"async\" class=\"aligncenter  wp-image-20509\" style=\"border: 1px solid #0a0a0a; padding: 1px; margin: 1px;\" src=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/10Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap.png\" alt=\"Use of Relative URLs in Dynamics 365 CRM Classic Web &amp; Unified Interface SiteMap\" width=\"864\" height=\"446\" srcset=\"https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/10Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap.png 779w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/10Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap-300x154.png 300w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/10Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap-768x395.png 768w, https:\/\/www.inogic.com\/blog\/wp-content\/uploads\/2019\/09\/10Use-of-Relative-URLs-in-Dynamics-365-CRM-Classic-Web-Unified-Interface-SiteMap-660x340.png 660w\" sizes=\"(max-width: 864px) 100vw, 864px\" \/><\/p>\n<h2><strong>Conclusion<\/strong><\/h2>\n<p>As illustrated above, you can access the entities such as Document Template, Email Template, etc. on SiteMap with the use of Relative URLs. However, Relative URLs are case sensitive in Unified Interface. Make sure to enter proper Relative URL to avoid issues.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction In this blog, we\u2019ll see how to use Relative URLs in Dynamics 365 CRM Classic Web, and Dynamics 365 CRM Unified Interface, and the difference between the two while opening a Relative URL. There are some entities in Dynamics 365 CRM which are not directly available or accessible on the SiteMap (e.g. Document Template,\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.inogic.com\/blog\/2019\/09\/use-of-relative-urls-in-dynamics-365-crm-classic-web-unified-interface-sitemap\/\">Read More: Use of Relative URLs in Dynamics 365 CRM Classic Web\u2026 &raquo;<\/a><\/span><\/p>\n","protected":false},"author":13,"featured_media":20513,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16,18,19,60],"tags":[1942,1751],"class_list":["post-20499","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dynamics-365","category-dynamics-365-v9-2","category-dynamics-crm","category-unified-interfaceuci","tag-dynamics-365-crm-classic-web","tag-unified-interface"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Introduction In this blog, we\u2019ll see how to use Relative URLs in Dynamics 365 CRM Classic Web, and Dynamics 365 CRM Unified Interface, and the difference between the two while opening a Relative URL. 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