{"id":13632,"date":"2018-12-10T11:30:30","date_gmt":"2018-12-10T11:30:30","guid":{"rendered":"https:\/\/www.inogic.com\/blog\/?p=13632"},"modified":"2018-12-10T11:30:30","modified_gmt":"2018-12-10T11:30:30","slug":"scheduling-multiple-resource-for-a-work-order-using-crew-in-dynamics-365-v9-0","status":"publish","type":"post","link":"https:\/\/www.inogic.com\/blog\/2018\/12\/scheduling-multiple-resource-for-a-work-order-using-crew-in-dynamics-365-v9-0\/","title":{"rendered":"Scheduling Multiple Resource for a Work Order using Crew in Dynamics 365 v9.0"},"content":{"rendered":"

Introduction:<\/strong><\/h3>\n

With its every new release, Dynamics 365 CRM never fails to surprise us! This time it has added another powerful feature to it. Now, when a user tries to assign multiple resources for 1 work order, the option to create resource as Crew<\/strong>. Also, two more options added \u2018Facility\u2019 and \u2018Pool\u2019 in Dynamics CRM 9.1.<\/p>\n

In this blog, we will have a walk-through of how a Crew is created, and multiple resources are added in a \u00a0Crew. Further, we will also explore that after assigning resources to Crew, how it looks on the Schedule board.<\/p>\n

First, we start with how and where you get option to create Crew Resource<\/p>\n

Open Filed service app click on 3 dots (\u2026<\/strong>) -> click on Field Service Settings as shown in the below screenshot.<\/p>\n

\"Scheduling<\/p>\n

Click on \u201cResource\u201d in \u2018Scheduling Settings\u2019 -> click on New in ribbon bar it will open create new BOOKABLE RESOURCE form in the Resource type you will get new option Crew, Facility & Pool as shown in the below screenshot.<\/p>\n

Select crew as your resource type give name for your crew and select time zone which specifies the time zone for the resource’s working hours.<\/p>\n

\"Scheduling<\/p>\n

When you create Crew resource you also need to add resource in that crew. To add resource in crew follows the below steps:<\/p>\n