{"id":136,"date":"2010-06-25T05:42:00","date_gmt":"2010-06-25T00:12:00","guid":{"rendered":"https:\/\/www.inogic.com\/blog\/?p=136"},"modified":"2010-06-25T05:42:00","modified_gmt":"2010-06-25T00:12:00","slug":"how-to-allow-a-single-resource-to-be-scheduled-for-multiple-activities-at-the-same-time","status":"publish","type":"post","link":"https:\/\/www.inogic.com\/blog\/2010\/06\/how-to-allow-a-single-resource-to-be-scheduled-for-multiple-activities-at-the-same-time\/","title":{"rendered":"How to allow a single resource to be scheduled for multiple activities at the same time"},"content":{"rendered":"<div align=\"justify\"><span>CRM has this great scheduling feature that lets you schedule resources for a job based on the availability as well as the skill set (service) being required to perform the job.<\/p>\n<p>You can associate a user with a particular service through the Required Resources Tab. Once you have the user selected in the selection rule for a service, they become eligible for selection in the scheduling process.<\/p>\n<p>The scheduling engine also checks the availability a resource may not be found by the scheduling engine if they are already assigned another job for the same time. This is to avoid scheduling conflicts and makes perfect sense.<\/p>\n<p>Say you have a Project Manager that can overlook more than one task at a time and hence can be scheduled for more than one activity at a time, such resource scheduling would not be possible in Dynamics CRM, unless you specify the capacity of the resource. By specifying the capacity of a resource, you let the scheduling engine of CRM know that these resources can handle more than one job at a time and hence can be selected for as many activities at the same time as is their capacity.<\/p>\n<p>To set the capacity of the a resource, you need to set the Working hours of a user. You need to setup a new Weekly Schedule. In the window that popups <\/span><\/div>\n<p><\/p>\n<p><span><img decoding=\"async\" border=\"0\" alt=\"\" src=\"http:\/\/2.bp.blogspot.com\/_pMlyDuF-ngc\/TCRCN6-gcMI\/AAAAAAAAAcE\/o4TV6OexYxk\/s400\/1.png\"><br \/>Select the Set Work Hours Hyperlink to bring up the following window <\/span><\/p>\n<p><span><img decoding=\"async\" border=\"0\" alt=\"\" src=\"http:\/\/3.bp.blogspot.com\/_pMlyDuF-ngc\/TCRDB7A9F4I\/AAAAAAAAAcM\/1UuV6zWX_V4\/s400\/2.png\"><br \/>Click on the Show Capacity button, to bring up the Capacity column<\/p>\n<p><img decoding=\"async\" border=\"0\" alt=\"\" src=\"http:\/\/3.bp.blogspot.com\/_pMlyDuF-ngc\/TCRDCbKHuMI\/AAAAAAAAAcU\/vK0aIaUXT0s\/s400\/3.png\"><br \/>With this done, now the user will be made available for selection for 2 simultaneous activities. <\/span><\/p>\n<p><\/p>\n<p><span>After scheduling 2 simultaneous activities, calender will show both activities and will not conflict. See below,<\/span><\/p>\n<p><img decoding=\"async\" border=\"0\" alt=\"\" src=\"http:\/\/4.bp.blogspot.com\/-xXA5QXwECuQ\/TwGego_6TfI\/AAAAAAAABK0\/oVobkGuTr30\/s400\/Untitled.png\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CRM has this great scheduling feature that lets you schedule resources for a job based on the availability as well as the skill set (service) being required to perform the job. You can associate a user with a particular service through the Required Resources Tab. Once you have the user selected in the selection rule\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.inogic.com\/blog\/2010\/06\/how-to-allow-a-single-resource-to-be-scheduled-for-multiple-activities-at-the-same-time\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[19,66],"tags":[251,1548],"class_list":["post-136","post","type-post","status-publish","format-standard","hentry","category-dynamics-crm","category-web-resources-2","tag-capacity","tag-scheduling"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/posts\/136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/comments?post=136"}],"version-history":[{"count":0,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/posts\/136\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/media?parent=136"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/categories?post=136"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.inogic.com\/blog\/wp-json\/wp\/v2\/tags?post=136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}