Error Qualifying Lead in Dynamics 365 Customer Engagement

By | June 29, 2017

Issue:

When qualifying a lead in CRM, we receive the following error message.

“Unable to get property ‘getUserPrivilege’ of undefined or null reference Script”

Error Qualifying Lead in Dynamics 365 Customer EngagementReason:

This was a customized system and we noticed the Company and Title field were missing from the lead form.

Solution:

Add the fields back on the form, and if required hide them using the script and that does not throw an error.

Export MS Dynamics CRM reports to PDF, Word, or Excel

Leave a Reply