[SOLVED] Issue with moving Actions between environments using Solutions

Issue:

Recently, while moving an Action from Dev environment to the Production environment through solutions, we faced an issue of “Resource not found”.

Though the action seems to be imported successfully, it didn’t appear to work and was showing the mentioned error.

Cause:

Further investigating the issue, we came to know the reason behind it.

We had created the Action named “ApproveAgreement” in the solution whose Publisher was IKL with prefix “ikl” as shown below:

In that solution, we added the action as shown in the screenshot below;

Now we had to move this action to the UAT environment. So, we created a new solution “MoveSolution” whose Publisher was the “Default Publisher” with the Prefix as “new.”

When we imported the solution into the UAT Environment, the action was imported successfully. However, the unique name changed from “ikl_ApproveAgreement” to “new_ApproveAgreement” as shown in the screenshot below;

And this was the reason our working had stopped, and we were receiving “Resource not found” error.

Fix:

Make sure that the Publisher while exporting the solution has the same prefix as that was used at the time of creating and publishing the action.